Inside Sales Representative (Remote)

Concentrix Trust & Safety; Guelph; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading company is seeking an Inside Sales Representative to work remotely, providing customer service and sales support. This role involves engaging with clients through calls and online, ensuring excellent customer experiences while meeting sales goals. The company offers competitive pay, training, and a supportive culture for growth.

Benefits

Competitive starting wage

Paid training

Incentives and referral bonuses

Health insurance

Retirement plan

PTO

Qualifications

• At least 1+ year of proven sales experience.
• Understanding of sales processes and relationship building.
• Open availability and strong desire to learn new technologies.

Responsibilities

• Provide inbound and outbound customer support using a call flow guide.
• Close sales, prospect, negotiate, and present products/services.
• Build client relationships and find ways to retain customers.

Skills

Sales experience

Communication

Negotiation

Multitasking

Education

High school diploma or GED

Job description

1 week ago Be among the first 25 applicants

Job Title: Inside Sales Representative (Remote)

Job Description

The Inside Sales Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding clients' products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

About the Role

As a remote Inside Sales Representative, you’ll join a diverse team from 70+ countries, contributing to improving customer experiences and supporting each other’s success. We provide training and support to help you succeed and grow within the company.

Responsibilities

1. Provide inbound and outbound customer support using a call flow guide.
2. Close sales, prospect, negotiate, and present products/services using B2B and B2C skills.
3. Build client relationships and find ways to retain customers.
4. Be detail-oriented in sales of products and services.
5. Track, document, and retrieve information in databases.
6. Offer additional products/services with every sale.
7. Deliver excellent customer experiences with a positive attitude.

Qualifications

• At least 1+ year of proven sales experience (meeting quotas, commission-based sales).
• Understanding of sales processes, relationship building, communication, negotiation, and closing deals.
• Open availability and high school diploma or GED.
• Quiet, distraction-free home environment.
• Proficiency in multitasking, computer skills, and fast-paced work.
• Strong desire to learn new technologies.
• Reliable computer and high-speed internet (no hotspots or satellite).

What’s in It for You

Competitive starting wage ($16-$18/hour), paid training, incentives, referral bonuses, benefits including health insurance, retirement plan, PTO, and more. We invest in your growth and well-being, fostering a supportive, inclusive culture.

Additional Information

If you’re interested, apply today and join over 440,000 global team members who call Concentrix their employer of choice.