Customer Sales Representative

Midas International, LLC; Edmonton; Hybrid; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Advancement opportunities

Training & development

Wellness resources

Competitive salary

Dental insurance

Employee discounts

Job summary

At Midas Edmonton, we are seeking a Customer Sales Representative to act as the face of the shop, greet customers and drive sales while delivering high-quality service. You will develop estimates, source parts, and present results to customers, ensuring clear communication through post-sale follow-ups.

You will work with the team to maximize shop profitability, maintain store presentation, and support inventory, promotions, and promotions.

Qualifications

• General automotive knowledge.
• 1 year experience in the automotive industry.
• Excellent customer service skills.
• Good communication skills.
• Team-building skills.
• Valid driver’s license.
• Ability to work a flexible schedule including weekends.

Responsibilities

• Act as an excellent customer service ambassador by increasing customer loyalty, being the face of the company, greeting all customers, meeting their needs and performing high quality sales.
• Perform sales through continuously creating sale opportunities to reach goals; such as, giving our customers advice on products and services or utilizing promotions.
• Ensure that communication between the customer and all post-sales follow-ups are met and up to date; such as, delivery status and deadlines.
• Participate in inventory management and receiving goods.
• Ensure that the visual presentation and cleanliness of the store are met at all times.

Skills

General automotive knowledge

Excellent customer service skills

Good communication skills

Team-building skills

Valid driver’s license

Flexible scheduling (weekends)

Job description

Benefits:

• Free uniforms
• Health insurance
• Opportunity for advancement
• Training & development
• Wellness resources
• Competitive salary
• Dental insurance
• Employee discounts

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through Provincial & Federal Certifications and/or years of automotive repair experience. We are looking for an energetic and outgoing personality that inspires confidence and trust. The successful candidate will be self-driven and motivated to succeed, they will use all Midas core process's and policies and value integrity and honesty over everything else.

Responsibilities;

Act as an excellent customer service ambassador by increasing customer loyalty, being the face of the company, greeting all customers, meeting their needs and performing high quality sales.

Perform sales through continuously creating sale opportunities to reach goals; such as, giving our customers advice on products and services or utilizing promotions.

Ensure that communication between the customer and all post-sales follow-ups are met and up to date; such as, delivery status and deadlines.

Participate in inventory management and receiving goods.

Ensure that the visual presentation and cleanliness of the store are met at all times.

Duties;

The Customer Sales Representative drives optimization of the shop’s retail sales and profitability while delivering superior customer service, including:

Develop and present estimates, source parts and sell jobs to customers

Interpret inspection results (working with Technician) and present results to customers

Deliver superior customer service while listening and consulting customers

Contributing to the effectiveness of peers to promote success

Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals

Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates

Qualifications;

General automotive knowledge

1 year experience in the automotive industry

Excellent customer service skills

Good communication skills

Team-building skills

Valid driver’s license

Ability to work a flexible schedule including weekends.