Automotive Manager

Midas International, LLC; Edmonton; Hybrid; CAD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Training & development

Wellness resources

Bonus based on performance

Competitive salary

Dental insurance

Job summary

Midas is seeking an experienced Store Manager to lead daily operations, safety, and profitability at our Edmonton-area location. You will drive exceptional customer service, supervise a skilled team, and manage inspections, estimating, and parts sourcing to maximize store performance.

The ideal candidate has 3+ years in automotive repair leadership, strong interpersonal skills, and a track record of team development and cost control.

Qualifications

• Minimum 2 years of store or service manager experience.
• General automotive knowledge.
• Excellent customer service disposition.
• Good communication skills.
• Strong POS computer and Internet skills.
• Leadership ability and team-building skills.
• Ability to work a retail schedule including Saturdays.
• Valid driver’s license.

Responsibilities

• Recruit, hire, train, motivate, evaluate, schedule and coach employees.
• Deliver exceptional customer service while listening and consulting customers.
• Follow up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations.
• Deliver and discuss pricing estimates with customers and promote shop service specials.
• Lead, manage, and train team while aligning with company vision and values.
• Oversee technicians’ inspections, diagnosing and repairing vehicles.
• Maintain inventory counts and manage inventory losses.
• Ensure overall cleanliness and environmental compliance of the facility.
• Update and submit daily sales reports to ownership group.

Skills

Leadership

Customer service

Communication

Team-building

POS/Internet skills

Education

University/College degree or coursework

Tools

POS software

Internet skills

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Training & development
• Wellness resources
• Bonus based on performance
• Competitive salary
• Dental insurance

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a University/College degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, and exceptional interpersonal skills.

Responsibilities

• Recruit, hire, train, motivate, evaluate, schedule and coach employees
• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Responsible for any inventory losses
• Overall cleanliness and organization of the facility, including environmental compliance
• Updating and submitting daily sales reports to ownership group

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Strong POS computer and Internet skills
• Leadership ability
• Team-building skills
• Ability to work a retail schedule including Saturday's
• Valid driver’s license