Customer Replenishment Analyst

General Mills; Mississauga; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in the consumer goods sector is seeking a Customer Replenishment Analyst to enhance supply chain efficiencies. The role involves leveraging data to optimize inventory and forecast accuracy, ensuring customer satisfaction through effective communication and strategic planning.

Qualifications

• 3+ years of relevant experience in customer fulfillment or account management.
• Demonstrated ability to work in a team environment and independently.
• Proficiency in French is considered an asset.

Responsibilities

• Build effective relationships with key customers and analyze inventory data.
• Deliver inventory metrics and prevent aged inventory issues.
• Create and execute customer reporting and presentations.

Skills

Communication

Time Management

Analytical Skills

Problem-Solving Skills

Influencing Skills

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft PowerPoint

VBA

SAP

Job description

OVERVIEW
General Mills Canada Customer Fulfillment Team is looking for someone with an energetic personality, inquisitive mind, and a courageous desire to drive Supply Chain efficiencies and enhance our business performance and partnerships with Key Canadian Customers. The Customer Replenishment Analyst will be responsible for leveraging data & analytics to optimize forecast accuracy, customer inventory position to achieve healthy in-stocks, and key event planning.

KEY ACCOUNTABILITIES

• Build effective working relationships with key customers by identifying Supply Chain efficiencies and analyzing daily movement of inventory and point-of-sale data.
• Deliver in-stock, weeks of supply, and inventory metrics at both retail and warehouse levels while preventing aged inventory issues.
• Develop and implement Customer Strategies to drive cost optimization efficiencies, manage inventory, eliminate out-of-stocks, meet/exceed customer goals and objectives.'
• Optimize promotional ordering and forecasting.
• Communicate and resolve potential issues with promotional product fulfilment.
• Act as key Customer Fulfilment liaison for cross-functional meetings
• Create and execute weekly/monthly Customer reporting and presentations.

MINIMUM QUALIFICATIONS

• Bachelor's degree
• 3+ years of relevant experience in customer fulfillment, account management or other relevant fields
• Demonstrated experience of strong communication skills
• Superior Time Management with demonstrated ability to prioritize across multiple deliverables
• Effective Analytical and Problem-Solving Skills
• Effective influencing skills at various levels within the organization and externally
• Demonstrated Ability to work in a team environment and independently.
• Strong working knowledge of Microsoft Programs (Excel, Power Point, VBA etc.)

PREFERRED QUALIFICATIONS

• SAP experience
• Supply Chain Experience in Consumer-Packaged-Goods
• Experience with Canadian Retail
• Proficiency in French (both written and spoken) is considered an asset

ADDITIONAL CONSIDERATIONS

• International relocation or international remote working arrangements will not be considered.
• Applicants for this position must be currently authorized to work in Canada on a full-time basis. General Mills will not sponsor applicants for this position for work visas.