Customer Relations & Business Development Specialist

ALBI le Géant; Mascouche; On-site; CAD 75,000 - 175,000; Full time

Benefits offered by this job

Statutory holidays

Employee social club

Growth opportunities

Job summary

ALBI le Géant in Mascouche is seeking a Customer Relations & Business Development Specialist to drive growth by building lasting relationships with a high-end clientele. You will bring exceptional listening, communication, and phone skills to craft personalized experiences for guests and contribute to strategic business development initiatives.

The role offers a base salary with performance-based bonuses and commissions, a permanent on-site position, and opportunities for professional growth

Qualifications

• Previous experience in customer service is an asset.
• Comfortable making calls and engaging with clients by phone.
• Excellent verbal and written communication skills in both French and English, to effectively serve our English-speaking clientele.
• Self-motivated, positive, and genuinely committed to delivering exceptional customer service.

Responsibilities

• Contact existing customers by demonstrating exceptional listening skills while booking & confirming appointments.
• Present offers and opportunities tailored to each client’s needs and interests.
• Maintain accurate records of client interactions and follow-ups while working closely with the Sales and Service teams.
• Actively contributing to the development and implementation of business development strategies.

Skills

Customer service

Phone outreach

Bilingual FR/EN

Communication skills

Sales & BD

Job description

Recognized as one of Quebec’s leading automotive groups, ALBI le Géant has built its reputation through a strong portfolio of renowned dealerships and prestigious brands. Our success has been built by offering transparency, quality service and, above all, the meaningful relationships we build with every guest.As we continue to grow, we are looking to expand our clientele and strengthen our luxury brands through a personalized and distinguished approach.

We are seeking a Customer Relations & Business Development Specialist to help drive our growth and build lasting relationships with a high end-based clientele. This is the opportunity to put your communication skills and passion for exceptional service to work by creating personalized experiences for our guests

Why Join ALBI le Géant?

• An established and loyal clientele;
• A professional, supportive, and well-structured work environment;
• Opportunities for growth within a rapidly expanding automotive group;
• Additional statutory holidays during the holiday season;
• An employee social club offering incentive contests, team activities, gifts, draws, and more!

Working conditions

• Base salary of 75000$
• Permanent, on-site position in Mascouche;
• Performance-based bonuses;
• Additional performance-based commission reaching a salary between 100000$ et 175000$
• Flexible schedules with evening and weekend bringing a total of 38.5 hours
• Training and support

Your Responsibilities

• Contact existing customers by demonstrating exceptional listening skills while booking & confirming appointments.;
• Present offers and opportunities tailored to each client’s needs and interests;
• Maintain accurate records of client interactions and follow-ups while working closely with the Sales and Service teams;
• Actively contributing to the development and implementation of business development strategies;

We are looking for

• Previous experience in customer service is an asset;
• Comfortable making calls and engaging with clients by phone;
• Excellent verbal and written communication skills in both French and English, to effectively serve our English-speaking clientele;
• Self-motivated, positive, and genuinely committed to delivering exceptional customer service;

Join Albi Le Géant and help elevate the experience of our luxury brands.

*The masculine form is used for readability and refers to all genders.

*Only candidates selected for an interview will be contacted.