Customer Project Manager

Vidir Solutions, Inc.; Teulon; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Maternity leave top up (95%)

Mental health coverage up to $1,000/yr

Tickets to sports events

Camp funding for kids' programs

Family-friendly events

Job summary

Vidir Solutions Inc. in Teulon, MB is seeking a Customer Project Manager to lead high-priority customer accounts and oversee complex orders.

You will coordinate planning, execution, and installations with customers and internal teams to ensure on-time delivery while upholding safety and quality standards. This role emphasizes collaboration, growth, and helping customers and colleagues succeed.

Qualifications

• Excellent communication and presentation abilities.
• Strong attention to detail and problem solving.
• Proven organizational and collaboration skills; able to prioritize and manage time.

Responsibilities

• Lead end-to-end project execution from order to closeout.
• Develop and maintain detailed project plans, schedules, and milestones.
• Facilitate meetings with customers and project reviews.
• Coordinate equipment installations with customers and Field Service teams.
• Mentor new recruits and provide ongoing peer support.
• Serve as escalation contact for on-call Customer Care Specialists.
• Ensure alignment with safety and risk management protocols.

Skills

Communication skills

Presentation skills

Attention to detail

Collaboration

Education

Bachelor's degree or equivalent

Tools

MS Office

Job description

Vidir Solutions Inc., Elevating Careers and Community

“We rise by lifting others” – Robert Ingersol

Working at Vidir is about more than just being an employee; we work hard and we genuinely care about others while we do it. We encourage continuous growth, diversity, and lifting others up. We live by the Code of Vidir HEROICS, our shared set of values and the way they shape our decisions and actions to turn every day into an epic opportunity to elevate to the next level. At Vidir, you’re part of the family and this is our family culture.

What makes a Vidir Hero? Someone who sets and achieves goals, sees creative solutions, keeps others safe, and uses their powers to elevate others. Our team at Vidir is made up of individuals who help others do what they do best. Whether that’s creating a perfect precision weld or designing the next dynamic solution in automated material handling, our team members know that what they are doing every day is helping someone else be successful as well. With world class automation products in every industry and in over 45 countries across the globe, Vidir offers you a chance to be innovative and to set and achieve high standards in your career as you advance at one of Canada’s Top Small and Medium Business Employers. As one of Manitoba’s Top Employers a career at Vidir will help you find meaning in Mondays!

Our mission is to “Make the world’s products safely accessible”. We are looking for caring, curious, creative individuals, who are continuously growing to join our team of Vidir Hero’s.

THE OPPORTUNITY

Become a Vidir Hero at our Teulon, MANITOBA facility. Level up your career as a:

Customer Project Manager

Responsible for managing high-priority customer accounts, leading key account initiatives, and overseeing the execution of complex customer orders.

“The World needs more of who you were made to be.” – Joanna Gaines

Responsibilities

• Lead end-to-end project execution from purchase order through planning, execution, monitoring, and closeout.
• Develop and maintain detailed project plans, schedules, and milestones.
• Facilitate meetings with both internal and external customers and project reviews.
• Coordinating equipment installations with customers and the Field Service team to ensure projects are completed on time.
• Training new recruits and provide on-going support to peers.
• Serve as initial escalation point of contact for the on-call Customer Care Specialists.
• Ensure alignment with safety protocols (“Safety, Quality, then Quantity”), demonstrate the accountabilities under Vidir’s Risk Management System and Continuous Improvement Programs and lead by example.

Qualifications

A combination of education and experience will be considered.

• Excellent communication and presentation skills
• High attention to detail and the ability to problem solve
• Excellent organizational and collaboration skills – ability to prioritize and manage time effectively
• Proficient using Microsoft office Programs.

Vidir Solutions Inc. is committed to meeting the accessibility needs of all individuals in accordance with The Accessibility for Manitobans Act and the Manitoba Human Rights Code. Should you require accommodations during the recruitment and selection process, please let us know.

Love Where you work – Live where you love:

You’re elevating others every day – we want you to reach the next level too! At Vidir, we genuinely care about your family situation and encourage you to speak with us about options that will help you achieve that important work/life balance. Vidir continuously evaluates our salary and benefits packages to ensure we can all rise together.

• Some of the benefits we offer include a maternity leave top up of 95% of your salary for up to seventeen weeks and mental health practitioner coverage up to $1,000 per year.
• We also offer additional incentives, perks and parties that promote a culture of recognition and a rewarding work environment.
• Some of the perks we offer include free tickets to sports games and money towards your kid's summer camp.
• We also offer family friendly parties where we rent out locations like an aquatics center, a theatre, or a train for employees and their families to have fun!

Our locations are unique and allow you to spend more time in nature and less time fighting traffic and pollution. Ask us about our locations to find out more! It’s time to rise together and come manufacture a brighter future with us!

Explore our company and products at www.vidirsolutions.com.

We thank all candidates for their interest; however, only those selected for an interview will be contacted.