Customer Project Management Representative

Bombardier Transportation GmbH; Dorval; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Insurance plans

Competitive base salary

Retirement savings plan

Employee Assistance Program

Tele Health Program

Job summary

The Bombardier Aerospace Canada team in Dorval seeks an experienced Customer Project Management Representative to lead the detailed project management of aircraft interior, exterior completion, and equipment configurations in line with technical specifications.

You will coordinate with Engineering, Interior Design, Production, Finance, Legal, Contract Management and Sales to ensure Completion Definition specifications align with business strategy and that customer expectations are exceeded,

Qualifications

• Undergraduate degree in a related field (aeronautics, aviation or business).
• Minimum ten years in business or commercial aviation.
• Minimum two years in a customer facing role.
• Fluent in French and English; other languages are an asset.

Responsibilities

• Act as primary point of contact for detailed project management of aircraft interior, exterior completion, and equipment configurations per technical specs.
• Liaise with Engineering, Interior Design, Production, Finance, Legal, Contract Management, and Sales to ensure Completion Definition aligns with business strategy and exceeds customer expectations.
• Obtain necessary management and customer approvals, committing the company to the build and final delivery of the configured aircraft.

Skills

Project management

Communication

Leadership

Customer orientation

Education

Undergraduate degree in a related field

Job description

Customer Project Management Representative

Posting Start Date: 6/17/26

Requisition ID: 13339

Dorval, QC, CAN, H4S 2A3

When applicable, Bombardier promotes flexible and hybrid work policies.

Why join us?

At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

Bombardier’s Benefits Program

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Competitive base salary
• Retirement savings plan
• Employee Assistance Program
• Tele Health Program

What are your contributions to the team?

• Act as a primary point of contact with our customer base for the detailed project management of the aircraft interior and exterior completion and equipment configurations in respect of the associated technical specification packages.
• Be expected to liaise with all internal stakeholders including, but not limited to Engineering, Interior Design, Production, Finance, Legal, Contract Management and Sales to ensure that all Completion Definition specifications are consistent with our business strategy while ensuring that customer expectations are exceeded
• Be accountable for obtaining the necessary management and customer approvals, thereby committing the company to the build and final delivery of the aircraft configuration as defined in the approved Completion Definition Package.

How to thrive in this role?

• You possess an undergraduate university degree in a related field of study, such as aeronautical engineering, aviation management, business administration or another substantially related field of endeavor.
• You have a minimum of ten (10) years related experience in business or commercial aviation
• You have a minimum of two (2) years related experience in a customer facing role
• You have excellent organizational and planning skills, are able to set priorities in order to achieve important milestones. Primarily, you will demonstrate strong project management skills.
• You are able to understand complex technical specifications and certification constraints and possess the capacity to become a product expert on all complex product offerings.
• You have exceptional communication skills; are able to communicate at all levels of the organization from shop floor to board room level. You equally able to communicate to all levels of our customer and customer representative organizations including but not limited to world leaders, high net worth individuals, flight crew, maintenance and technical personnel.
• You are an eloquent and persuasive speaker with strong presentation skills and command an appropriate presence in any situation or negotiation.
• You have strong customer orientation
• You will be expected to be a team player, as well as being a leader within the project team.
• You are fluent in both French and English (written and spoken). Other languages would be an asset
• You are able to support a flexible work environment and available to travel.

Please note: You don’t need all the skills, knowledge, and experience listed to apply for this position. We’re not looking for the perfect candidate, we’re looking for great talent and passionate individuals.

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.

Job Customer Project Management Representative

Primary Location Centre de finition

Organization Aerospace Canada

Shift Day job

Employee Status Regular

Requisition 13339 Customer Project Management Representative