Customer-First Retail Keyholder - Flexible Hours

Reitmanscanadalteltd; Dartmouth; On-site; CAD 21,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

Flexible Hours

Career Advancement

Store discount 70%

Brand discount 50%

Job summary

Reitmans (Canada) Limited in Dartmouth is seeking a Key Holder to support the management team in creating a welcoming, customer-focused environment that reflects the brand image.

You will bring energy, style expertise, and a customer-first mindset to every interaction, whether on the sales floor, in the fitting room, or at the cash desk. You will help ensure smooth store operations and an exceptional shopping experience.

Qualifications

• Minimum 2 years in retail, sales, or customer service.
• High school diploma required.
• Ability to stand for extended periods and lift up to 40 lbs (18 kg).
• Flexible availability including evenings, weekends and holidays.

Responsibilities

• Deliver an outstanding customer experience that builds strong relationships and loyalty.
• Process transactions efficiently and accurately at checkout.
• Use product knowledge and current promotions to drive add-on sales.
• Maintain merchandising and presentation standards.
• Support daily store operations including opening and closing procedures.
• Uphold a customer-first approach with styling advice and inclusivity.

Skills

Customer service

Multitasking

Organizational skills

Fashion sense

POS systems

ERP

ATS systems

Microsoft Office

Flexible hours

Education

High school diploma

Tools

POS systems

ERP

ATS systems

Microsoft Office

Job description

Reitmans (Canada) Limited in Dartmouth is seeking a Key Holder to support the management team in creating a welcoming, customer-focused environment that reflects the brand image.

You will bring energy, style expertise, and a customer-first mindset to every interaction, whether on the sales floor, in the fitting room, or at the cash desk. You will help ensure smooth store operations and an exceptional shopping experience.