Customer Experience Team Member: Checkout, Stock & Framing

Michaels; Bedford; On-site; CAD 19,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Tuition assistance

Employee discounts

Job summary

Michaels Bedford is seeking a store associate to deliver friendly customer service, help shoppers locate products, and ensure fast checkout. You will unload trucks, stock shelves, and maintain planograms to keep the store well-merchandised.

You’ll engage customers with the Rewards program, participate in online/instore processes like Buy Online Pickup in Store and Ship From Store, and support safety and SOP compliance in a busy retail environment.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move around the store.
• Ability to handle checkout responsibilities and cash handling to standards.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; handle cash to standards.
• Promote and enroll customers in Rewards program and Private Label Credit Cards.
• Educate customers on VOC surveys.
• Assist with Buy Online Pickup In Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram processes.
• Maintain merchandise recovery and in-stock store standards.
• Support store safety and SOP compliance.

Skills

Retail experience

Customer service

Job description

Michaels Bedford is seeking a store associate to deliver friendly customer service, help shoppers locate products, and ensure fast checkout. You will unload trucks, stock shelves, and maintain planograms to keep the store well-merchandised.

You’ll engage customers with the Rewards program, participate in online/instore processes like Buy Online Pickup in Store and Ship From Store, and support safety and SOP compliance in a busy retail environment.