Customer Experience Specialist - Frontline Car Concierge

clutch; Halifax; On-site; CAD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare benefits

Dental coverage

Vision coverage

Prescription coverage

Life Insurance

Dependent coverage

Start from day 1

Job summary

Clutch in Canada is seeking a Customer Experience Coordinator (Inbound Field Specialist) to be the face of our company as we scale. You will ensure a great, unique experience for every customer picking up or selling a vehicle, handling inquiries and coordinating paperwork with precision.

Role requires strong customer service, attention to detail, and the ability to work in a fast-paced, online-driven car-buying environment. Employment is full-time in our Halifax area facility.

Qualifications

• High school diploma or equivalent required.
• 1+ years in retail is asset.
• 2+ years customer-facing experience required.
• Canada work authorization required.

Responsibilities

• Delivering a uniquely special experience to each and every one of our customers in the new facility.

Skills

Customer-facing experience

Excellent communication

Attention to detail

Education

High school diploma or equivalent

Job description

Clutch in Canada is seeking a Customer Experience Coordinator (Inbound Field Specialist) to be the face of our company as we scale. You will ensure a great, unique experience for every customer picking up or selling a vehicle, handling inquiries and coordinating paperwork with precision.

Role requires strong customer service, attention to detail, and the ability to work in a fast-paced, online-driven car-buying environment. Employment is full-time in our Halifax area facility.