Car Buying Experience Specialist

Clutch; Toronto; On-site; CAD 24,000 - 34,000; Full time

Benefits offered by this job

Healthcare

Dental coverage

Vision care

Life insurance

Dependent coverage

Job summary

Clutch is seeking a Retail Advisor (Inbound Field Specialist) to be the face of our online car marketplace in Canada. You will greet customers at our new facility, deliver exceptional service, resolve issues, and ensure a smooth buying or selling experience for every client.

Ideal candidates have a high school diploma, 1+ year retail experience, 2+ years customer-facing experience, a valid Class 5 license, a clean driving record, and availability for 40 hours per week including one weekend day.

Qualifications

• High school diploma or equivalent.
• 1+ years retail experience is an asset.
• 2+ years customer-facing experience.

Responsibilities

• Deliver a superior customer experience to every client in our new facility.
• Act as the face of Clutch, resolve issues, and ensure customer satisfaction at touchpoints.
• Inspect paperwork and maintain accurate notes in our system.
• Help other team members as needed.

Education

High school diploma or equivalent

Job description

Clutch is seeking a Retail Advisor (Inbound Field Specialist) to be the face of our online car marketplace in Canada. You will greet customers at our new facility, deliver exceptional service, resolve issues, and ensure a smooth buying or selling experience for every client.

Ideal candidates have a high school diploma, 1+ year retail experience, 2+ years customer-facing experience, a valid Class 5 license, a clean driving record, and availability for 40 hours per week including one weekend day.