Customer Experience Specialist — Drive Growth

TD; Saint-Hyacinthe; On-site; CAD 66,000 - 80,000; Full time

Benefits offered by this job

Company Vehicle

Medical, Dental, and Vision Insurance

Life Insurance

Short-Term & Long-Term Insurance

Flexible Spending Account

Paid Vacation, Holidays, and Sick Days

Retirement plan with match

Tuition Reimbursement

Job summary

TD in Saint-Hubert, Quebec, Canada, seeks a Business Development Manager to implement sales and marketing programs for NAPA & traditional sales channel key accounts in Eastern Canada. The role drives market share, trains teams, and manages customer relationships. Requires a Bachelor’s degree or equivalent, five years sales experience in automotive aftermarket, and fluency in French and English.

Travel up to 50% in Canada with occasional U.S. travel.

Qualifications

• Must be fully fluent in French & English.
• Bachelor’s degree or equivalent experience.
• Minimum of five years of proven sales experience in automotive aftermarket.
• Self-starter with ability to develop and execute business and sales plans.

Responsibilities

• Implement sales and marketing programs to key accounts within the assigned area to grow market share and meet annual sales targets.
• Contact and make sales presentations to new account prospects.
• Train and support the sales channel to grow sales in our categories.
• Perform market analysis to identify potential growth opportunities.
• Manage and process customer requests/complaints within the area.

Skills

Fluent in French & English

Travel up to 50%

Sales planning & execution

CRM (Salesforce) experience

Education

Bachelor’s degree or equivalent experience

Tools

Power BI

Microsoft Office

Salesforce

Job description

TD in Saint-Hubert, Quebec, Canada, seeks a Business Development Manager to implement sales and marketing programs for NAPA & traditional sales channel key accounts in Eastern Canada. The role drives market share, trains teams, and manages customer relationships. Requires a Bachelor’s degree or equivalent, five years sales experience in automotive aftermarket, and fluency in French and English.

Travel up to 50% in Canada with occasional U.S. travel.