Customer Expérience Associate, part time (future opportunities) - Montérégie-Estrie

TD; Saint-Hyacinthe; On-site; CAD 66,000 - 80,000; Full time

Benefits offered by this job

Company Vehicle

Medical, Dental, and Vision Insurance

Life Insurance

Short-Term & Long-Term Insurance

Flexible Spending Account

Paid Vacation, Holidays, and Sick Days

Retirement plan with match

Tuition Reimbursement

Job summary

TD in Saint-Hubert, Quebec, Canada, seeks a Business Development Manager to implement sales and marketing programs for NAPA & traditional sales channel key accounts in Eastern Canada. The role drives market share, trains teams, and manages customer relationships. Requires a Bachelor’s degree or equivalent, five years sales experience in automotive aftermarket, and fluency in French and English.

Travel up to 50% in Canada with occasional U.S. travel.

Qualifications

• Must be fully fluent in French & English.
• Bachelor’s degree or equivalent experience.
• Minimum of five years of proven sales experience in automotive aftermarket.
• Self-starter with ability to develop and execute business and sales plans.

Responsibilities

• Implement sales and marketing programs to key accounts within the assigned area to grow market share and meet annual sales targets.
• Contact and make sales presentations to new account prospects.
• Train and support the sales channel to grow sales in our categories.
• Perform market analysis to identify potential growth opportunities.
• Manage and process customer requests/complaints within the area.

Skills

Fluent in French & English

Travel up to 50%

Sales planning & execution

CRM (Salesforce) experience

Education

Bachelor’s degree or equivalent experience

Tools

Power BI

Microsoft Office

Salesforce

Job description

CA$73,000.00 yearly

Full-time

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Tenneco is hiring a Business Development Manager for Eastern Canada.

What We Offer:

• Competitive Salary Package starting at $95,000 + bonus!
• Company Vehicle
• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term & Long-Term Insurance
• Flexible Spending Account
• Paid Vacation, Holidays, and Sick Days
• Retirement plan with match
• Continuing Education Assistance- Tuition Reimbursement
• So much more!

Position Summary:

Implement sales and marketing programs to NAPA & traditional sales channel key accounts within the assigned area to grow market share and meet annual sales targets. Contact and make sales presentations to new account prospects. Assist present customers in maximizing sales of products and conduct training sessions for customer personnel. Responsible for merchandising, marketing, and promoting the sale of DRiV Aftermarket products. Provides leadership with local and Major Account Customers in the assigned region to actively grow the Aftermarket product business through collaboration with the Regional Sales team and Account Leadership and the use of local and country contracts.

Responsibilities:

• Profitably grow business within the assigned area
• Understand and communicate information on all product lines, company policies concerning terms and conditions of sale, including pricing, discounts, returns, credits and warranty
• Implement marketing programs
• Train and support the NAPA & traditional sales channel key accounts sales team to grow sales in our categories
• Perform market analysis to identify potential growth opportunities
• Resolve all customer requests/complaints within the area, balancing customer delight against solutions in the best interest of the company
• Complete all requested/required paperwork in a timely manner, manage in the best interest of the company all assets assigned and utilize good judgement in commitment and spending of company funds
• Utilize interpersonal skills to build strong relationships with company, customer and industry personnel
• Support special customer initiatives/projects as required, including pricing surveys, competitive intelligence collection, and channel conflict management support
• Actively participate in principal trade association meetings, trade shows, conventions, etc. with the ability to speak at appropriate association meetings in front of large crowds
• Manage and process defective warranty as per DRiV policy
• Compile monthly sales report data specific to your assigned area
• Maintain a professional business relationship with all necessary NAPA & traditional sales channel key accounts personnel with emphasis on assisting in the attainment of goals/objectives

Requirements:

• Must be fully fluent in French & English
• Must have a Bachelor’s degree or equivalent experience
• Minimum of five years of proven sales experience in automotive aftermarket
• Must be a self-starter: must demonstrate ability to develop and / or execute business and sales plans working in an independent environment
• Ability to travel up to 50% within Canada, with ability to travel into the U.S for company meetings
• Proven success in consistently exceeding sales targets
• Proven experience networking with and influencing decision makers.
• Ability to move product inventories, conduct changeovers, relocate customer inventories, etc.
• Must possess excellent working knowledge of Microsoft Outlook, Excel, Word, and Microsoft PowerPoint, Power BI, Salesforce (or similar CRM)