Customer Experience Specialist

RONA; Hamilton; In loco; CAD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Inclusive environment

Work-life balance

Employee discounts

Insurance benefits (certain conditions

Annual salary review

GreenShield+ telemedicine

Advancement opportunities

Community involvement

Ongoing training

Student incentive program

Descrizione del lavoro

RONA is seeking a customer service team member to guide customers, manage special orders, and ensure a great shopping experience. The role emphasizes service, store organization, and accurate information to support sales and customer satisfaction.

You will assist customers, prepare orders, maintain stock levels, and participate in training to improve product knowledge and selling skills. A rewarding job with development opportunities within RONA.

Competenze

• Effective selling skills and a commitment to providing excellent customer service are essential.
• Good communication and interpersonal skills to assess customer needs and make recommendations.
• Some experience in a customer-focused role is preferred.
• Ability to perform duties involving bending, lifting, and carrying medium to heavy products.

Mansioni

• Assist customers with information and product requirements in-store or over the phone.
• Prepare special orders, obtain required information, and confirm price and delivery date.
• Maintain store areas, ensure shelves are stocked and clearly labeled, and monitor inventory.
• Keep current on promotions and events, and improve product knowledge through trainings.
• Contribute to a smooth-running store by performing related tasks as needed.

Conoscenze

Customer service

Communication

Interpersonal skills

Selling skills

Descrizione del lavoro

RONA is seeking a customer service team member to guide customers, manage special orders, and ensure a great shopping experience. The role emphasizes service, store organization, and accurate information to support sales and customer satisfaction.

You will assist customers, prepare orders, maintain stock levels, and participate in training to improve product knowledge and selling skills. A rewarding job with development opportunities within RONA.