Product & Sales Specialist — Customer-Driven Growth

RONA; Toronto; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Inclusive work environment

Employee discounts

Benefits: insurance

Job summary

RONA is seeking a product specialist to guide customers to the best product choices. You will be the store expert, providing detailed product information to customers and other RONA associates, promoting products and installation services, and ensuring shelves are stocked for customers.

The role emphasizes customer service and strong analytical skills, with experience in a similar position. You will support order management and flyer preparation, contributing to a high-performing team that

Qualifications

• Experience in a similar role.
• Strong analytical skills.

Responsibilities

• Serve as the store expert by providing detailed product information to customers and associates.
• Conduct sales activities including promoting products and installation services that match customer needs.
• Keep shelves stocked and merchandise correctly displayed.
• Prepare weekly flyer.
• Perform order management duties: enter new orders, contact vendors on special orders, track and fulfill orders, resolve issues.
• Provide excellent customer service through daily execution of RONA customer service programs, follow up on orders, assist customers in locating and selecting merchandise.
• Other related tasks to ensure the store runs smoothly.

Skills

Strong analytical skills

Experience in a similar role

Job description

RONA is seeking a product specialist to guide customers to the best product choices. You will be the store expert, providing detailed product information to customers and other RONA associates, promoting products and installation services, and ensuring shelves are stocked for customers.

The role emphasizes customer service and strong analytical skills, with experience in a similar position. You will support order management and flyer preparation, contributing to a high-performing team that