Customer Experience Retail Sales Associate

New Balance; Alberta; On-site; CAD 21,000 - 28,000; Full time

Job summary

New Balance is hiring Retail Sales Associates to ensure smooth store operations and exemplary customer service. You will educate customers on product features, assist with sizing, and process transactions using our point-of-sale system.

The role emphasizes teamwork, knowledge of promotions, and maintaining a tidy, well-stocked floor. Candidates should be people-oriented with strong communication skills, willing to work a flexible schedule including weekends and holidays, and comfortable lifting

Qualifications

• Strong customer service and verbal communication skills.
• Demonstrated ability to flourish in a team environment.
• Familiarity with cash register functions and cash handling.

Responsibilities

• Provide customer service using proper selling techniques and product knowledge.
• Greet customers and understand their needs to assist with purchases.
• Inform customers about promotions and ensure floor is neat and well stocked.
• Assist in pricing and labeling items and maintain security of products.

Skills

Customer service

Verbal communication

Teamwork

Cash handling

Tools

Cash register

Job description

New Balance is hiring Retail Sales Associates to ensure smooth store operations and exemplary customer service. You will educate customers on product features, assist with sizing, and process transactions using our point-of-sale system.

The role emphasizes teamwork, knowledge of promotions, and maintaining a tidy, well-stocked floor. Candidates should be people-oriented with strong communication skills, willing to work a flexible schedule including weekends and holidays, and comfortable lifting