Customer Experience Representative

TIGER Coatings North America; Guelph; On-site; CAD 40,000 - 55,000; Full time

Job summary

TIGER Coatings North America is seeking dedicated individuals to join our team in a customer experience role. The ideal candidate will possess a high school diploma and have over three years of experience in customer service. This position requires excellent organizational skills, attention to detail, and proficiency in Microsoft Office. We value diversity and are committed to creating an inclusive environment for all employees.

Qualifications

• 3+ years’ experience working in Customer Experience.
• Excellent customer service and interpersonal skills.
• Pleasant and professional phone etiquette.

Skills

Customer service

Interpersonal skills

Organizational skills

Attention to detail

Phone etiquette

Education

High School Diploma or GED

Tools

Microsoft Office

SAP

Job description

Are you looking for a great place to work where you can make a difference? TIGER Drylac is the perfect place for you.

At TIGER, we don't just hire to fill a position; we hire to expand our family. Join our TIGER Family! #joinTIGER

Required Qualifications:

1. High School Diploma or GED
2. 3+ years’ experience working in Customer Experience
3. Excellent customer service and interpersonal skills
4. Pleasant and professional phone etiquette
5. Excellent organizational skills and ability to multitask with strong attention to detail
6. Proficient in Microsoft Office suite (Word, Excel, Outlook)
7. SAP knowledge is an asset

TIGER Drylac Canada, Inc. is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by law.

This policy applies to all employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, benefits, training, and apprenticeship. Hiring decisions are made based on qualifications, merit, and business needs.

SPECIAL ACCOMMODATIONS FOR APPLICANTS

If you are unable or limited in your ability to use or access our online application process due to a disability, you may request a reasonable accommodation by emailing: [e-mail]. Please include "Accommodation Needed" in the subject line.

WHAT CAN YOU EXPECT?

Once we receive your email, we will contact you regarding the next steps. You may need to provide information to support your request. TIGER Coatings North America will discuss your request and determine what accommodation is reasonable and inform you of the next steps.

Important notice: Information regarding the requested accommodation will only be shared with individuals who have a specific need to know.