Customer Experience Manager - Galeries de la Capitale

Melanie Lyne; Quebec; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Employee discount in store

Dynamic and passionate team

Career development and advancement

Good work/life balance

Job summary

Melanie Lyne is seeking a Store Assistant Manager in Quebec to lead a dynamic team and deliver a memorable fashion shopping experience. The role focuses on coaching staff, styling customers, and driving sales through excellent service and product knowledge.

You will recruit, train and motivate a team, support merchandising and store operations, and help meet or exceed sales targets in a fast-paced retail environment.

Qualifications

• Minimum of 3 years of experience in a store management, sales or customer service role.
• Proven ability to lead and coach a team towards high levels of customer service.

Responsibilities

• Recruit and lead a winning team to create a memorable shopping experience.
• Act as stylist to build personalized wardrobes for customers.
• Develop and coach the team on exemplary service, product knowledge and trends.
• Monitor sales targets and take actions to influence results.
• Support Store Manager in team management, merchandising and sales goals.
• Assist with daily store operations including receiving merchandise, pricing and orders.

Skills

Passion for fashion

Customer service

Store management experience

Team building

Initiative

Job description

How will you support the team?

As part of Management, the Store Assistant Manager possesses a passion for fashion and customer service. They recruit and lead a winning team that provides a unique and memorable shopping experience to every customer. They foster a vibrant, fun, energetic and enjoyable store environment.

• Act as a stylist to build a personalized wardrobe to the customer.
• Develop and coach a team on exemplary customer service, the promotion of different programs, product knowledge and current trends.
• Monitor sales targets frequently and take the required actions to influence results.
• Support the Store Manager in team management and merchandising to achieve sales goals.
• Support daily operations such as receiving merchandise, changing prices, shipping orders/transfers and keeping the store clean.

The people who thrive with us have:

• Contagious passion for fashion and customer service
• A minimum of 3 years of experience in a store management, sales and customer service position
• Demonstrate initiative on an on-going basis.
• Strong team building skills

Benefits:

• Employee discount in store
• Dynamic and passionate team
• Career development and advancement program
• Supportive management team and good work/life balance

Don't miss this opportunity to join an exceptional team!