Customer Experience Lead

Melanie Lyne; San Juan de Terranova; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Career development and advancement program

Supportive management team

Good work/life balance

Job summary

Melanie Lyne is seeking a Team Leader to drive exceptional customer experiences. In St. John's, NL, you'll act as a stylist and mentor for a dynamic sales team, shaping personalized shopping journeys and promoting growth through training and support.

This role demands a passion for fashion and outstanding customer service, with opportunities for career advancement and a supportive management team. Don’t miss this chance to join an exemplary organization!

Qualifications

• Contagious passion for fashion and customer service.
• Experience as a team leader or sales trainer.
• Strong selling and customer service skills.

Responsibilities

• Act as a stylist to build a personalized wardrobe for customers.
• Develop and train the sales team on customer service and product knowledge.
• Monitor sales targets frequently and take required actions.

Skills

Fashion passion

Customer service skills

Sales training experience

Job description

430 Topsail Rd, St. John's, NL A1E 4N1, Canada

Job Description

How will you support the team?

As a Team Leader, you possess a passion for fashion and customer service. You will be part of a winning team that provides a unique and memorable shopping experience to every customer. You will be joining a Company focused on the development and career growth of its employees.

• Act as a stylist to build a personalized wardrobe to the customer.
• Develop and train the sales team on exemplary customer service, the promotion of different programs, product knowledge and current trends.
• Monitor sales targets frequently and take the required actions to influence the store’s results.
• Perform daily tasks such as changing prices, shipping orders/transfers and keeping the store clean.
• Open and close the store as required.

The people who thrive with us have:

• Contagious passion for fashion and customer service
• Experience as a team leader or sales trainer
• Strong selling and customer service skills
• Dynamic and passionate team
• Career development and advancement program
• Supportive management team and good work/life balance

Don't miss this opportunity to join an exceptional team!