Customer Experience Associate (In-Store & Online)

Autism Services; Yorkton; On-site; CAD 26,000 - 38,000; Full time

Job summary

Canadian Tire Stores is seeking candidates for in-store customer service roles. The position involves assisting customers in person at the service desk or online, with daytime availability noted. You will help resolve inquiries, process sales, and maintain a welcoming store environment.

The role emphasizes customer focus, team collaboration, and the ability to work in a fast-paced setting, including days, evenings, weekends, and holidays.

Qualifications

• Demonstrated ability to deliver a positive customer service experience.
• Attention to detail and strong organizational skills.
• Ability to maintain composure and work effectively in a fast-paced environment.
• Ability to work shifts including days, evenings, weekends and holidays.

Responsibilities

• Efficiently processing sales using a POS system.
• Ensuring all cash lanes are neat & tidy.
• Effectively handles customer concerns.
• Responding promptly and accurately to purchase inquiries.
• Handling customer inquiries.
• Offers customers a friendly, welcoming experience.

Skills

Customer service

Attention to detail

Fast-paced environment

Shift work

Communication

Tools

POS system

Job description

Canadian Tire Stores is seeking candidates for in-store customer service roles. The position involves assisting customers in person at the service desk or online, with daytime availability noted. You will help resolve inquiries, process sales, and maintain a welcoming store environment.

The role emphasizes customer focus, team collaboration, and the ability to work in a fast-paced setting, including days, evenings, weekends, and holidays.