E-commerce Associate

Canadian-Tire-Corporation,-Ltd.-1; Richmond; On-site; CAD 22,000 - 28,000; Full time

Benefits offered by this job

Employee discount

On-site parking

Public transportation nearby

Flexible work hours

Scholarship opportunities

Group benefits (conditions apply)

Job summary

Canadian Tire Stores is hiring an E-commerce Associate to handle online orders and customer inquiries in a fast-paced setting. You will join an amazingly friendly team with opportunities for growth, training, and community involvement.

No experience is required as training will be provided; flexible shifts and a safe, diverse work environment are offered. This role emphasizes accuracy, customer focus, and teamwork.

Qualifications

• No experience required; training provided.
• Ability to work shifts including days, evenings, weekends and holidays.
• Ability to stand/walk for long periods and lift/carry items as needed.
• Strong computer and organizational skills.
• Approachable and adaptable to fast-paced scenarios.
• Problem-solver who can handle challenging situations.

Responsibilities

• Pick, pack and process orders for pickup and home delivery.
• Offer replacements or substitutes for unpicked quantities.
• Update order system with quantities, locations and codes.
• Print receipts and attach to customer orders.
• Store products near pickup area for efficiency.
• Investigate unpicked pickup orders.
• Ensure compliance with Health and Safety regulations.

Skills

Customer service

Communication

Problem solving

Attention to detail

Physical ability

Teamwork

Fast-paced environment

Computer skills

Organizational skills

Job description

Canadian Tire Stores encourage all applicants to verify job opportunities by visiting the official Canadian Tire careers website at canadiantirestores.ca before submitting personal information or applications.

Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada”s most iconic and trusted companies? We’re 100 years young and we need you!!

Job summary

The E-commerce Associate works in a fast-paced environment. The role involves processing online customer orders and handling customer inquiries.

• An amazingly friendly team
• Continued career opportunities
• Profit-sharing (conditions apply)
• Employee discount
• Diverse, inclusive and safe working environment
• Work-life balance
• Flexible work hours
• Ongoing training and learning
• Scholarship opportunities
• Reward and recognition program
• Group benefit plan (conditions apply)
• On-site parking
• Public transportation nearby
• Free coffee
• Working for an employer that”s involved in the community
• Working for a locally owned business
• And much more!!

Responsibilities:

• Pick, pack and process pick-up and ship-to-home orders in the online orders system.
• Offer replacement products or substituted products to customers for unpicked quantities.
• Update the online orders system with the quantities, storage and pick-up locations, and reason codes for unpicked quantities (if applicable).
• Print receipts and order labels, and attach receipts to the customer orders.
• Put the products in a storage location close to the customer pick-up area.
• Investigate pick-up orders that have not been picked up by the customer.
• Ensure compliance with Health and Safety regulations.

Requirements / Skills

• No experience is required!!! – We will provide all the training you need!
• Ability to work shifts (days, evenings, week-ends and holidays)
• Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, using a ladder, twisting, turning and reaching
• Strong computer and organizational skills
• Approachable
• Ability to work in a fast-paced environment
• Ability to find solutions to problems, adapt and cope with challenging situations and make decisions
• Attention to detail

Vacancy Type:New

Canadian Tire stores are owned and operated by independent Associate Dealers. Each Canadian Tire store has the sole and exclusive right to interview, select, hire and train their staff.