Customer Development Manager - Pet Specialty

General Mills, Inc.; Mississauga; Hybrid; CAD 99,000 - 148,000; Full time

Benefits offered by this job

健康福利

全方位福利计划

年度激励计划

Job summary

General Mills, Inc. 正在加拿大密西沙加设立客户发展经理职位，负责区域分销商和关键客户的商业策略及日常关系管理。你将与分销经理、零售买家和商户紧密合作，推动销售增长、分销扩展，以及高效促销和客户活动的落地。

该职位需要具备客户导向的经验，熟悉数据分析工具，能够从卖方角度制定并执行 joint business plan 与促销投资计划。需要在Mississauga办公并定期出差至加拿大各地客户。

Qualifications

• 具备消费品(CPG)、零售、分销等客户导向经验。
• 熟练运用销售数据、市场数据进行分析并提出建议。
• 能在矩阵式跨职能团队中协作并推动执行。

Responsibilities

• 为加拿大区域分销商和关键客户制定策略并维护日常关系。
• 从销售到执行阶段主导客户沟通、年度计划、促销与业绩跟踪。
• 建立年度门店规划，将分析与贸易策略结合，推动增长。

Skills

分析能力

Excel

PowerPoint

谈判能力

沟通能力

Education

学士学位

Tools

CRM（Salesforce）

Tableau

Job description

**公司概述**我們致力打造深受全世界喜愛的食物, 但我們所做的遠不止於此. 本公司一向重視正向力量,提供持續學習,探索新視角,重新構想新可能的環境. 我們尋找那些渴望展現最佳自我的人——那些擁有遠大抱負,敢於挑戰彼此,共同成長的思想者. 因為要成為食品領域無可爭議的領導者,就必須匯聚一群積極前瞻,追求突破的人才.**About the Role**As Customer Development Manager, you'll own the commercial strategy and day-to-day relationships for regional distributors and key customers supporting General Mills' Pet business in Canada. You'll work closely with distributor managers, retail buyers, and merchants to grow sales, strengthen distribution, and bring effective promotions and customer programs to life.###**What You'll Do*** Own the strategic direction and relationship for regional distributors and regional key account customers across Canada.* Lead customer conversations from sell-in through execution, including business reviews, line reviews, innovation discussions, distribution opportunities, promotional planning, and performance follow-up.* Build annual merchandising and customer plans that connect analytics, customer strategy, trade strategy, and Pet's long-term business priorities.* Lead joint business planning sessions and negotiations with regional key accounts and distributors.* Develop and execute promotional plans, distribution programs, and customer activities, working with distributors to implement them in the field.* Own customer-specific trade investment and promotion planning, evaluate return on investment, and manage the financial performance of the business.* Lead events and customer initiatives from initial opportunity through final execution, including item selection, customer offers, point-of-sale execution, confirmation of in-store activity, and retail feedback.* Use Excel, Tableau dashboards, point-of-sale information, Nielsen or other category data, and customer data to identify trends and opportunities, turn insights into clear, persuasive selling stories, and recommend promotions, assortment, distribution, pricing, and other growth initiatives.* Identify new accounts and routes to market that can expand the regional business.* Partner with Marketing, Finance, Supply Chain, Category and Insights, pricing and revenue-management teams, and national retail teams to maximize in-store presence, consumer impact, inventory availability, and profitable growth.* Complete customer requirements such as deal sheets, promotional execution materials, customer presentation decks, innovation reviews, forecasts, and post-promotion analysis.* Share customer learnings and sales trends with the broader Pet business and identify process improvements that increase executional effectiveness.###**Minimum Qualifications*** Bachelor's degree.* 4+ of customer-facing experience in consumer packaged goods (CPG), grocery, retail, key account management, customer development, retail buying, distributor management, or a related commercial role.* Experience managing customer or distributor relationships and leading plans from selling through execution.* Strong analytical skills, including the ability to aggregate and interpret internal and external data sources such as point-of-sale, Nielsen, syndicated, category, and customer data.* Advanced proficiency in Microsoft Excel and PowerPoint, with the ability to turn analysis into a compelling customer presentation and recommendation.* Experience with promotions, trade investment, merchandising, forecasting, financial analysis, or customer-specific business planning.* Strong planning, organization, negotiation, decision-making, and communication skills.* Ability to work effectively in a matrixed, cross-functional organization with partners in Finance, Marketing, Supply Chain, Category and Insights, Revenue Management, Legal, and Sales.* Demonstrated ability to develop and execute customer strategies, support new business development, and deliver high-quality store-level execution.* Ability to work primarily from the Mississauga office and travel regularly to customers and distributors across Canada.###**Preferred Qualifications*** Experience in the pet category or pet-specialty retail, including familiarity with customers such as PetSmart or Pet Valu.* Experience leading joint business planning, customer negotiations, promotion building, trade funding, forecast accuracy, and post-promotion evaluation.* Experience managing customer P&L or other financial responsibilities tied to a customer or channel.* Experience identifying new routes to market or developing distributor-led growth opportunities.* Passion for pets and interest in the pet specialty channel.**Additional Considerations*** International relocation or international remote working arrangements (outside of the US) will not be considered.* Applicants for this position must be currently authorized to work in Canada on a full-time basis. General Mills will not sponsor applicants for this position for work visas.* The posting for this position is to fill an existing vacancy within the organization* The salary range for this position is $98,500-$147,850 / Annually. At General Mills we strive for each employee's pay at any point in their career to reflect their experiences, performance, and skills for their current role. The salary range for this role represents the numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Beyond base salary, General Mills offers a competitive Total Rewards package focusing on your overall well-being. We are proud to offer a foundation of health benefits, financial wellbeing, time off programs, wellbeing support and perks. You may also be eligible to participate in an annual incentive program. An incentive award, if any, depends on various factors, including, individual and organizational performance.**薪資範圍**本職缺的薪資範圍為$98,500 - $147,900 Annual在 General Mills,我們致力讓每位員工在職涯各階段的薪資,皆能反映其現職的經歷,績效與技能. 本職缺的薪資範圍涵蓋了錄用決策時考量的各項因素,包括但不限於學歷,技能,工作經歷,專業認證等.因此,錄取者的實際薪資可能位於上述薪資範圍內的任一水準. 除基本薪資外,General Mills 提供具競爭力的整體獎酬福利,重視員工整體福祉. 我們以提供完善的保障為榮,這包括健康福利,退休與財務規劃,休假制度,身心健康支援及多項專屬福利. 福利內容可能依職務,國家,地區,工會狀態及其他僱用狀態因素而有所不同. 您亦可能符合參加年度獎金計畫的資格. 獎金發放與否,將依個人與組織績效等各項因素而定.**應徵資格**應徵者必須符合職位所在國家/地區的最低年齡資格.