Customer-Driven Inside Sales & Delivery Specialist

CSS White Cap Supply Canada Inc; Niagara Falls; Sur place; CAD 23 000 - 33 000; Plein temps

Résumé du poste

CSS White Cap Supply Canada Inc is seeking a customer-facing associate to provide exceptional service over the counter and via phone or email. You will respond to quotations, process orders, and coordinate deliveries while upselling related products to grow sales.

Candidates typically have a HS diploma or GED and 0-2 years of experience in a similar role. The position involves standing, lifting materials, and assisting customers in a fast-paced environment.

Qualifications

• HS Diploma or GED strongly preferred.
• 0-2 years of experience in area of responsibility.

Responsabilités

• Provides exceptional customer service by greeting and interacting with customers.
• Upsells by identifying related products, add-on extensions and product promotions.
• Develops relationships and establish our business as a First Choice Supplier to customers.
• Responds to customer questions regarding accounts, products, rates and services offered.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers.
• Drives delivery van to pick up stock or deliver materials.

Connaissances

Customer service

Sales

Upselling

Stock handling

Formation

HS Diploma or GED

Description du poste

CSS White Cap Supply Canada Inc is seeking a customer-facing associate to provide exceptional service over the counter and via phone or email. You will respond to quotations, process orders, and coordinate deliveries while upselling related products to grow sales.

Candidates typically have a HS diploma or GED and 0-2 years of experience in a similar role. The position involves standing, lifting materials, and assisting customers in a fast-paced environment.