Customer Care Associate - In-Store & Call Center

Kibbi; Calgary; On-site; CAD 35,000 - 48,000; Full time

Benefits offered by this job

Bonus

Learning/training paid by employer

Team building opportunities

Job summary

Kibbi is seeking a customer service oriented individual to handle inquiries, address complaints, and maintain accurate records at our Calgary site. Training will be provided, and a strong emphasis on communication and reliability is required.

Candidates should be comfortable with basic office software and able to work on-site at our distribution center in Calgary, with opportunities to learn and grow within the role.

Qualifications

• Secondary school completion or equivalent experience.
• No experience required; training will be provided.
• Familiarity with MS Office tools is expected.

Responsibilities

• Address customers' complaints or concerns.
• Answer inquiries and provide information to customers.
• Maintain records and statistics.

Skills

Customer service

Communication

Attention to detail

Multitasking

Punctuality

Reliability

Honesty

Dependability

Education

Secondary (high) school graduation certificate

Or equivalent experience

Tools

MS Excel

MS Outlook

MS Word

Job description

Kibbi is seeking a customer service oriented individual to handle inquiries, address complaints, and maintain accurate records at our Calgary site. Training will be provided, and a strong emphasis on communication and reliability is required.

Candidates should be comfortable with basic office software and able to work on-site at our distribution center in Calgary, with opportunities to learn and grow within the role.