Customer Business Development Representative

Tobermory; Mississauga; On-site; CAD 59,000 - 87,000; Full time

Benefits offered by this job

Health and Wellness benefits

Defined Contribution Pension Plan with

Tuition reimbursement

Volunteer days

Job summary

Maple Leaf Foods is seeking a Customer Business Development Representative – Metro in Mississauga. You will coordinate forecasting, feature planning and order fulfillment while partnering with internal teams to meet customer expectations.

You will lead key customer meetings and provide back-up support to the Customer Business Development Managers. Role requires 2–3 years in sales/marketing, strong analytics, and excellent communication.

Qualifications

• Post-secondary education, preferably with a focus on business.
• 2-3 years of work experience in a sales or marketing function.
• Experience handling key accounts is an asset.
• Strong computer skills including Microsoft Office; Cognos and BPCS.
• Strong analytical skills and the ability to gain and communicate key insights.
• Strong interpersonal, verbal and written communication skills.
• Highly organized, fact-based and detail oriented.
• Ability to anticipate internal and external customers’ needs and proactively satisfy them.

Responsibilities

• Execute forecasting, feature planning and order fulfillment while liaising with internal departments.
• Attend and lead customer meetings, including business reviews, planning meetings and product launches.
• Provide back-up support to Customer Business Development Managers, including vacation coverage.
• Analyze KPIs, trends and future opportunities; present insights and recommendations.
• Prepare customer presentations covering launches, plans, promotions, pricing and reviews.
• Communicate customer requirements clearly to internal teams and improve processes.
• Support internal processes and external requests; drive cost reductions and efficiency.

Skills

Interpersonal skills

Analytical skills

Communication skills

Organization

Customer needs anticipation

Education

Post-secondary education

Business focus (preferred)

Tools

Microsoft Office

Cognos

BPCS

Job description

Maple Leaf Foods is located at Mississauga – Financial Dr., ON. The company is currently looking for applications for the role of Customer Business Development Representative – Metro. We are seeking a self-disciplined individual with exceptional interpersonal skills. The chosen applicant will be required to join and begin their duties as soon as possible.

Employer Name: Maple Leaf Foods
Position: Customer Business Development Representative – Metro
Annual Salary: $59,000 – $87,000 CAD
Location: Mississauga – Financial Dr., ON

• The candidate will be responsible for ensuring the flawless execution of forecasting, feature planning and order fulfillment while liaising with internal departments to ensure customer expectations are met or exceeded.
• The candidate will be responsible for attending and progressively leading key customer meetings, including business reviews, planning meetings and new product presentations, alongside Customer Business Development Managers.
• The candidate will provide back-up support to Customer Business Development Managers, including vacation coverage and other required support.
• The candidate will be responsible for conducting analysis, identifying key insights and making recommendations related to key performance indicators, trends and future opportunities such as sales volume, trade spending, KAAP, shopper marketing programs, new product launches, pricing and credit note spending.
• The candidate will be responsible for preparing customer presentations and communications covering product launches, customer business plans and reviews, promotions, merchandising and pricing.
• The candidate must clearly communicate customer requirements to all relevant internal functions.
• The candidate will ensure systems and processes are effectively managed and continuously improved.
• The candidate must recognize opportunities to reduce costs and provide recommendations for improvement.
• The candidate will be responsible for supporting the customer team with information requests, key insights, recommendations and processes, including supporting external processes and leading and supporting internal processes.
• The candidate must build a strong understanding of the customer in order to provide value-added services to the customer team and customers.
• The candidate must provide information and insights to support internal business functions.
• The candidate must identify and improve internal processes to enhance effectiveness, efficiency and external focus.

Job Requirements

• The candidate must have post-secondary education, preferably with a focus on business.
• The candidate must have 2-3 years of work experience in a sales or marketing function.
• The candidate should have previous experience handling key accounts, which will be considered an asset.
• The candidate must have strong computer skills, including Microsoft Office, and good systems knowledge of Cognos and BPCS.
• The candidate must have strong analytical skills and the ability to gain and communicate key insights.
• The candidate must possess strong interpersonal skills.
• The candidate must have good verbal and written communication skills.
• The candidate must be highly organized, fact-based and detail oriented.
• The candidate must be able to anticipate internal and external customers’ needs and proactively seek to satisfy those needs.

Work conditions

• The candidate must be able to work under pressure in a fast-paced and demanding work environment.
• The candidate will be part of a high-performance, people-focused company with an inspiring and unique vision to become the most sustainable protein company on earth and a deep commitment to sustainable protein across North America.
• The candidate will receive competitive Health and Wellness benefits that offer flexibility to meet individual or family needs, including programs focused on improving mental health and wellbeing, starting on the first day of employment.
• The candidate will receive a Defined Contribution Pension Plan with company matching starting on the first day of employment.
• The candidate will have access to learning and development opportunities, including workshops, ‘speaker series’ events, and resources that support skill development and career progression.
• The candidate will have access to a comprehensive tuition reimbursement program that supports continuous learning and development through investment in eligible degrees, diplomas, professional certification, or trades programs.
• The candidate will receive up to two paid days annually to volunteer with a cause of their choice, supporting our deep commitment to community impact.

The successful applicant will have the opportunity to work in an inclusive company culture that promotes safety, recognizes excellence, and empowers everyone to learn and contribute their best.