Customer Business Development Representative - Sobeys

Maple Leaf Foods; Mississauga; On-site; CAD 59,000 - 87,000; Full time

Benefits offered by this job

Health and Wellness benefits

Pension plan with company matching

Learning and development programs

Tuition reimbursement

Job summary

Maple Leaf Foods is seeking a Customer Business Development Representative to support Sobeys and drive customer business development in Canada. You will enable forecasting, planning and order fulfillment, liaising with internal teams to exceed customer expectations and lead key meetings with the Customer Business Development Managers.

The role requires 2–3 years in sales/marketing, strong analytical abilities, and excellent communication.

Qualifications

• Post-secondary education in business or related field is required.
• Minimum 2–3 years of work experience in sales or marketing.
• Strong analytical and communication skills with ability to present insights.

Responsibilities

• Support forecasting, planning and order fulfillment for key customers.
• Lead and participate in customer meetings and business reviews with account teams.
• Provide insights and recommendations on KPIs, trends, and opportunities.
• Develop customer presentations and communications for launches and promotions.
• Communicate customer requirements across internal functions and improve processes.

Skills

Strong analytical skills

Strong interpersonal skills

Clear verbal and written communication

Ability to work under pressure

Highly organized

Customer-focused

Education

Post-secondary education in business

Tools

Microsoft Office

Cognos

BPCS

Job description

Customer Business Development Representative - Sobeys

Date Posted

Country

Canada

Location

The Opportunity:

Responsible for supporting Customer Sales teams by ensuring key sales information, insights and recommendations are available on a timely basis to enhance customer business development efforts. Equally responsible for providing information and guidance to internal business functions acting as a liaison between our customer and internal teams. Unique opportunity to demonstrate leadership and ability to own key projects and portions of the business over time.

Reason for vacancy:

Existing Headcount

Compensation:

$59,000 – $87,000 CAD base pay annually plus annual short-term incentive

The above compensation reflects the target compensation for the position at the time of posting. The base salary offered may vary based on a variety of factors including skills, experience, education, training, job‑related knowledge, and other organizational requirements. For part‑time roles, salaries are adjusted according to scheduled hours. In addition to base salary, this role is eligible to participate in Maple Leaf’s annual short-term incentive plan.

Snapshot of a Day-in-the-Life:

• Ensure flawless execution of forecasting, feature planning and order fulfillment, liaising with internal departments to ensure customer expectations are met / exceeded
• Attend and eventually lead key customer meetings -business reviews, planning meetings, new product presentations, etc.- with Customer Business Development Managers
• Provide back‑up support to Customer Business Development Managers (i.e. vacation coverage etc.)
• Complete analysis, gain key insights and make recommendations on key performance indicators/trends and future opportunities such as sales volume, trade spending, KAAP, shopper marketing programs, new product launches, pricing, credit note spending etc.
• Develop customer presentations & communications (i.e. product launches, customer business plan/reviews, promotions, merchandising, pricing, etc.)
• Effectively communicate customer requirements across all internal functions
• Ensure systems / processes are effectively managed and improved
• Recognize and make recommendations on cost reduction opportunities
• Assist customer team with information requests, key insights, recommendations and processes (support external processes / lead and support internal processes)
• Develop a deep understanding of the customer to provide value‑added services to the customer team and customer(s)
• Support internal business functions with information and insights
• Improve internal process to support effectiveness, efficiency and external focus

What You’ll Bring:

• Post‑secondary education required - business focus preferred
• 2‑3 years’ work experience in a sales or marketing function
• Previous experience handling key accounts considered an asset
• Strong computer skills (Microsoft Office) and good systems knowledge (Cognos, BPCS)
• Strong analytical skills with the ability to gain and communicate key insights
• Strong interpersonal skills
• Good verbal and written communication skills
• Ability to work under pressure in a fast paced, demanding work environment
• Highly organized, fact‑based and detail oriented
• Able to anticipate internal/external customers’ needs and proactively seek to satisfy those needs

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
• Defined Contribution Pension Plan with company matching that starts on your first day of employment.
• Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
• Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
• Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

About Us:

We’re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let’s build a better future, together.

We’re passionate about food. For more than 100 years, we’ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf®, Schneiders®, and Greenfield Natural Meat Co.® We’re on a journey to become the most sustainable protein company – not just in Canada – but on earth.

• We are carbon neutral.
• We are one of the only food companies in Canada to set science‑based targets.

We’re a global food company with approximately 10,000 team members. We operate sites in 20+ locations across Canada. We also have locations in the U.S. and Mexico, and do business in Asia.

A diverse and inclusive work environment

Championing diversity and inclusion is a critical component to advancing our collective purpose and vision and living the Maple Leaf Leadership Values. We believe in building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative environment. We’re so much stronger when we know we’re accepted and valued for who we are and what we each bring to the workplace.

We embrace a strong, values‑based culture

Our eight Leadership Values are our north star. They guide the decisions we make for all our stakeholders: our consumers, our customers, our people, our communities, our shareholders, and the environment.

• Doing What’s Right
• Shared Value
• High Performance
• Diverse and Inclusive Teams
• Disciplined Decision Making
• Our Accountability
• Intense Curiosity
• Transparency and Humility

We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.

Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team [e-mail].

Our 13,500 team members work in 20+ locations across Canada and the U.S. Find out where our plants and offices are located.

There’s no limit to how far you can take your career at Maple Leaf Foods. We’re a team of people with diverse backgrounds and a wide range of skills who challenge each other every day to learn and grow. When you join our team, your opportunities for growth are endless.