Custody Operations Coordinator: COA & Income

Crédit Agricole Group; Montreal (administrative region); Hybrid; CAD 55,000 - 85,000; Full time

Job summary

CACEIS in Montreal is seeking an operational officer for the Corporate Action Booking and Income team. You will supervise day-to-day processing, reconciliations, and client inquiries within prescribed services to CACEIS clients.

The role requires handling announcements, executing income events, collecting client choices, and ensuring deadlines are met with accuracy while adhering to SLAs; opportunities to propose process improvements exist.

Responsibilities

• Announce to client incoming events for which their choice or action is requested
• Execute income events to reflect a correct safekeeping position
• Provide updates on inquiries from external clients
• Collect clients' choices for optional events and process them accordingly
• Respect deadlines from issuers and custodians
• Process payment messages as per information collected
• Monitor activity dashboard to prioritize items and maintain it clean
• Reconcile pending items in a timely manner
• Process and validate within required timeframes with high accuracy
• Respect SLA and procedures; deviations reported immediately
• Suggest improvements to enhance productivity and efficiency

Job description

CACEIS in Montreal is seeking an operational officer for the Corporate Action Booking and Income team. You will supervise day-to-day processing, reconciliations, and client inquiries within prescribed services to CACEIS clients.

The role requires handling announcements, executing income events, collecting client choices, and ensuring deadlines are met with accuracy while adhering to SLAs; opportunities to propose process improvements exist.