CSR - Customer Service Broker

Begin Insurance Inc.; Markham; Remote; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Work from home

Competitive salary

Flexible schedule

Job summary

Begin Insurance Inc. is seeking Customer Service Brokers who love problem solving and nurturing our clients. This digitally driven brokerage offers a work-from-home opportunity and a competitive salary for experienced and high-performing brokers.

We represent 17 major insurance companies in Canada, providing pricing advantages and broad coverage. Our culture is collaborative, innovative, and accountable; we support a smart-casual, open-office vibe with remote work and technology provided.

Qualifications

• Problem solving skills to address client needs.
• Strong customer service orientation.
• Clear, effective communication with clients and colleagues.
• Ability to build and nurture client relationships.

Responsibilities

• Provide exceptional customer service to clients seeking insurance solutions.
• Conduct thorough needs analysis to recommend appropriate insurance products.
• Utilize strong communication in understanding our client's unique needs.
• Maintain accurate records of sales activities and client interactions.
• Stay informed about industry trends and continuing education.
• Responsible for Customer Service functions of Begin including but not limited to inquiries related to policy changes, payment issues, renewals, remarketing and cancellations.

Skills

Problem solving

Customer service

Communication

Relationship nurturing

Job description

Work from home opportunity!!

Looking for Customer Service Brokers who loves problem solving and nurturing our clients.

Begin Insurance is a digital insurance brokerage currently looking for talented, dynamic brokers who are invested in their trade and in the relationships they have with their colleagues and clients.

Our Mission: Begin makes insurance easy, accessible and accountable to you by leveraging people, expertise and technology - when, where and how you want it.

We offer the most attractive compensation package in the region with a competitive salary for experienced and/or high performing brokers. We want the best possible candidates.

We represent all of the major insurance companies, 17 in total, the most in Canada. As a Broker you can be confident in our rates. We partner with markets other brokerages don't have. We have a distinct competitive advantage in pricing and coverage.

Our culture is what sets us apart. We will be Collaborative, Innovative, Inspired and Accountable

Our office setting is open; our dress is smart casual. We like to have fun! You can also work from home and we will provide the technology.

We offer a unique combination of high salary, work from home, all of the insurance markets, excellent culture. What else could you want?

You Are

An established person in our industry eager for change. You want your ideas heard and you thrive in a dynamic environment. You want the flexibility you need and the technology to support you. You may be looking to work from home or want to take the next step in your career.

• Or-

A newcomer to our industry. You have the ability to nurture relationships with clients and provide top end customer service. We can help you get started.

Not sure you want to be a CSR forever? We also offer a pathway to starting your own business and potential to start your own Branch Office with us. This is a pathway to starting your own brokerage that is very rare in our industry. You could also try your hand at Commission Sales and build your own book of business if you wish.

Responsibilities

• Provide exceptional customer service to clients seeking insurance solutions.
• Conduct thorough needs analysis to recommend appropriate insurance products.
• Utilize strong communication in understanding our client's unique needs.
• Maintain accurate records of sales activities and client interactions.
• Stay informed about industry trends and continuing education.
• Responsible for Customer Service functions of Begin including but not limited to taking general customer service inquiries related to policy changes, payment issues, renewal business, remarketing, cross-selling and cancellations.

On behalf of the entire team, thank you and good luck.