CRM Project Lead — Agile, Cross‑Functional Delivery

Hawkeye; Toronto; On-site; CAD 60,000 - 70,000; Full time

Job summary

A leading omni-channel communications agency in Toronto is seeking a detail-oriented project manager to oversee CRM initiatives. This role involves leading cross-functional projects, improving efficiency, and ensuring timely delivery of services. The ideal candidate will have experience with Agile methodologies and tools like Braze and Salesforce. Competitive salary between CAD 60,000 and CAD 70,000 per year is offered based on qualifications and experience.

Qualifications

• 1-2 years of experience in project management with multiple concurrent projects.
• Strong knowledge of email development methodologies and best practices.
• Experience working in Braze, Salesforce, Adobe or similar CRM platforms.

Responsibilities

• End-to-end project management of CRM strategic initiatives.
• Maintain operational and communication cadence with partners.
• Act as an Agile expert for internal projects.

Skills

Project management

Agile methodologies

CRM marketing

Email development

Problem-solving

Communication

Education

1-2 years of experience in project management

Tools

Braze

Salesforce

Adobe

JIRA

Microsoft Project

Job description

A leading omni-channel communications agency in Toronto is seeking a detail-oriented project manager to oversee CRM initiatives. This role involves leading cross-functional projects, improving efficiency, and ensuring timely delivery of services. The ideal candidate will have experience with Agile methodologies and tools like Braze and Salesforce. Competitive salary between CAD 60,000 and CAD 70,000 per year is offered based on qualifications and experience.