CRM Marketing Coordinator — Campaigns & Content Ops

T&T Supermarket Inc.; Markham; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Extended health/dental care

Life/AD&D insurance

Paid vacation

Job summary

T&T Supermarket Inc. is seeking a Marketing Coordinator in Markham, Ontario.

You will coordinate the upload and maintenance of customer-facing marketing content across CRM and digital platforms, ensuring accuracy and timely execution while supporting basic campaigns with senior guidance. You will work with Marketing, E-commerce, Merchandising and IT teams to keep content fresh and aligned with brand standards, including asset management and QA checks.

Qualifications

• Bachelor's degree or College Diploma in Marketing, Communications, Business Administration, Digital Marketing, E-commerce, or a related discipline.
• 0-2 years of relevant experience in marketing, digital marketing, content management, CRM, or e-commerce; new graduates encouraged to apply.
• Familiarity with CRM, CMS, or DAM platforms is an asset.
• Strong organizational and time management skills with the ability to coordinate multiple projects and meet deadlines.
• Excellent attention to detail to ensure accuracy and consistency of customer-facing content.
• Strong written and verbal communication skills with the ability to collaborate effectively across cross-functional teams.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
• Basic understanding of digital marketing, promotional campaigns, and content management principles.
• Retail, grocery, or e-commerce experience is considered an asset.
• Bilingual proficiency in English and Chinese (Mandarin and/or Cantonese) is considered an asset.

Responsibilities

• Coordinate the upload, maintenance, update, and removal of marketing content across CRM and digital platforms, ensuring accuracy and timely execution (excluding content creation).
• Maintain customer-facing content and support the configuration of core marketing content within the CRM platform.
• Manage digital marketing assets, including banners, campaign creatives, promotional content, offer information, and other online marketing materials.
• Support the setup and execution of basic marketing campaigns across EDM, SMS, App Push notifications, ESLs, and digital platforms under guidance of seniors.
• Monitor and manage the lifecycle of marketing materials, including scheduling, updates, version control, expiration, archival, and retirement.
• Perform QA checks to ensure content is accurate, consistent, functional, and aligned with brand guidelines prior to publication.
• Coordinate with Marketing, E-commerce, Merchandising, IT to support timely campaign execution.
• Maintain organized digital asset libraries and ensure materials are properly categorized, accessible, up to date.
• Document procedures and assist with system enhancements to improve content management processes.

Skills

Organizational skills

Communication skills

Time management

Attention to detail

Bilingual English/Chinese

MS Office proficiency

CRM familiarity

CMS/DAM basics

Digital marketing basics

Education

Bachelor's degree or College Diploma in Marketing/Communications/Digital Marketing

Tools

CRM

CMS

DAM

Job description

T&T Supermarket Inc. is seeking a Marketing Coordinator in Markham, Ontario.

You will coordinate the upload and maintenance of customer-facing marketing content across CRM and digital platforms, ensuring accuracy and timely execution while supporting basic campaigns with senior guidance. You will work with Marketing, E-commerce, Merchandising and IT teams to keep content fresh and aligned with brand standards, including asset management and QA checks.