Critical Power Field Technician (UPS Engineer)

Pearce Services; Montreal; On-site; CAD 70,000 - 80,000; Full time

Job summary

A leading service provider for critical telecommunications is looking for a Critical Power Field Technician based in Montreal. This role requires professional fluency in French and English, with responsibilities including maintenance and troubleshooting of critical power systems. Candidates must have 3-5 years of relevant experience, a technical degree, and a commitment to excellent customer service. Competitive compensation and benefits offered, with a base salary range of CAD 70,000 to CAD 80,000.

Benefits

Medical, dental and vision insurance

Flexible spending accounts

Paid vacation and holidays

Company vehicle

401(k) Retirement matching

Tuition reimbursement

Qualifications

• 3-5 years of experience in critical power industry.
• Advanced ability to troubleshoot faults to component level.
• Must possess a clean driving record and driver's license.

Responsibilities

• Commission, maintain, and provide emergency support for power electronics.
• Perform preventive maintenance and equipment start-ups.
• Communicate with customer site personnel regarding equipment-related issues.

Skills

Bilingual (French and English)

Customer service orientation

Ability to troubleshoot UPS systems

Technical problem-solving

Independent working

Education

Technical degree or certificate in electronics or electrical engineering

Tools

Test equipment

Hand tools

Job description

At PEARCE, we've got a career for you!

Join the nation’s leading independent service provider for critical telecommunication and renewable energy infrastructure. We are the premier independent service provider for our nation’s critical infrastructure. With over 2,500 team members nationwide, Pearce delivers comprehensive engineering, maintenance, repair, and repowering solutions, ensuring the seamless operation of our nation’s wireless and wireline telecom, commercial and utility‑scale solar and wind projects, EV charging stations, as well as large‑scale power generation, critical power and energy storage assets.

Bilingual Requirement: This position requires professional fluency in French and English, including strong verbal and written communication skills in both languages.

Your Impact

Pearce/ Unified is seeking a Critical Power Field Technician (UPS Field Engineer) for Montreal, Quebec and the surrounding areas, with a commitment to excellence and a strong desire to succeed and learn new skills. As a Critical Power Technician, you will directly support our customers in the onsite preventive, corrective, and restorative maintenance of their critical power systems (i.e., UPS, DC systems, inverters, PDUs, STS, and standalone reserve battery technologies). As a UPS Field Service Engineer for Unified Power, you will possess and apply the 'hit-the-ground-running' and 'think-outside-the-box' mindsets that drive swift, superior solutions to address our customers' needs.

Summary of Essential Job Functions

The primary duties and responsibilities of the Field Engineer will include, but not be limited to:

• Commission, maintain, and provide emergency support for power electronics at customer sites within the designated geographic area.
• Perform preventive maintenance, equipment start-ups, field modifications, and/or battery replacements.
• Participate in the development of Methods of Procedures (MOP) when required.
• Participate in regular training sessions held at the company's headquarters, utilizing test equipment to enhance troubleshooting skills.
• Discuss problems related to the maintenance or operation of equipment, with in‑house and OEM technical support, when necessary.
• Communicate with customer site personnel to keep them apprised of all onsite or equipment‑related issues.

Requirements

ATTN: Only applicants with the following experience will be considered. Please ensure your resume clearly details your UPS work experience before applying.

• Bilingual Requirement: This position requires professional fluency in French and English, including strong verbal and written communication skills in both languages.
• 3-5 years working in the critical power industry with UPS, DC Power Systems, and/or OEM experience.
• Technical degree or certificate in electronics or electrical engineering.
• Advanced ability to troubleshoot faults to component level on equipment such as UPS systems, batteries, DC power systems, PDUs, Inverter Systems, etc.
• Knowledge of equipment manufacturers (OEM) specifications.
• Capable of utilizing hand tools and test equipment to perform work.
• Excellent verbal & written communication skills.
• Extremely customer service-oriented.
• Ability to work independently and be resourceful with good initiative and discipline.
• Must be able to perform repeated bending & lifting of up to 100 pounds during certain services.
• Must possess a valid driver’s license with a clean driving record.
• Must be willing to travel, work nights and weekends when necessary, and be available for on‑call readiness 24/7 with occasional periods of extended travel.
• Must be willing to apply for Security Clearance with Provincial and Federal Government (Clean criminal record required).
• Valid Passport for occasional out‑of‑country travel preferred.

What We Offer

Pearce offers a family‑friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option, paid vacation and paid holidays, company vehicle, phone, laptop or tablet (as required for your role), all necessary tools and safety equipment, company‑matching 401(k) Retirement, Life Insurance, Tuition reimbursement and professional development training.

Base Pay Range: $70,000 – $80,000 CAD

At PEARCE, we are an equal opportunity employer dedicated to cultivating an inclusive environment that empowers employees to excel and make a meaningful impact. We provide a dynamic space for field technicians, service specialists, and corporate professionals to flourish and propel their careers forward within our nationwide presence and expansive service offerings.

Learn more about our corporate and telecom division at www.Pearce-Services.com and our renewables division at www.Pearce-Renewables.com.

Learn more about us at www.Pearce-Services.com!