Crisis Response Worker - Full-Time

The Link: Youth and Family Supports; Winnipeg; On-site; CAD 53,000 - 75,000; Full time

Job summary

The Link: Youth and Family Supports is seeking a Crisis Response Worker for the Mobile Crisis Team in Winnipeg, MB. You will provide crisis intervention by phone and in person, supporting youth, families and caregivers within a trauma-informed framework.

Responsibilities include on-site interventions, safety planning, and collaboration with partner agencies. Overnight shifts are required; valid driver’s license is essential.

Qualifications

• Knowledge of crisis intervention and de-escalation techniques.
• Understanding impacts of trauma on Indigenous peoples in Canada.
• Post-secondary education or equivalent experience considered.

Responsibilities

• Answer crisis line, assess and provide interventions on the phone and in the community.
• Provide on-site intervention including mediation, safety plans, and follow-up plans for youth and families.
• Collaborate with external agencies to ensure continuity and communication across systems.

Skills

Crisis intervention

Trauma-informed care

Driver's license

Indigenous awareness

Communication skills

Education

Post-secondary education

Tools

ASIST Certification

First Aid CPR

Crisis De-escalation Training

Job description

The Link is hiring! Come grow with us, walk along side people in our community as we grow strong & resilient together. We are seeking candidates with strong character that share our vision for a brighter future; people of action who can support the resilience and potential in people. We honour and strive to model through our actions the traditional Seven Teachings of the Anishinabe: Love, Respect, Courage, Honesty, Wisdom, and Humility & Truth.

SUMMARY

The Crisis Response Worker in the Mobile Crisis Team provides phone and in person crisis intervention services to youth, their families and caregivers in Winnipeg and surrounding areas. Team members ensure all work is carried out within a trauma and resiliency-informed framework, promoting a culturally proficient approach when working with youth, their families and caregivers. Choice and control are priorities of The Link and the MCT provides youth with the tools to foster emotional well-being and help youth navigate their personal journeys.

PRIMARY RESPONSIBILITIES

• Answer crisis line, assess and provide interventions both on the phone and in the community, as well as referrals to appropriate and timely resources and supports.
• Work with youth and caregivers provide on-site intervention including mediation, safety plans, and follow-up plans for youth and their families/caregivers in crisis situations.
• Work in consultation with external agencies and other Youth Crisis Stabilization System staff to ensure continuity and communication throughout systems.
• Provide consultation and recommendations to collaterals such as external service providers, cultural supports, Children's Mental Health, Child and Family Services, schools, probation, and police services.
• Maintain open communication within the organization and fulfil administrative duties as assigned.
• Maintain professional development through reading, attending workshops and peer and clinical consultation on a regular basis.
• Work as a team member to ensure that the youth and families we serve are well supported, and that continuity of care and follow-up are a primary focus.
• Represent the Youth Crisis Stabilization System program both within and outside of The Link.

QUALIFICATIONS

• Knowledge and understanding of the impacts of historical and ongoing trauma on Indigenous peoples in Canada.
• Knowledge of crisis intervention, mediation, de-escalation techniques, as well as community supports and resources within Winnipeg and the surrounding area, with a focus on Indigenous peoples, newcomers, people with disabilities, and others who experience systemic marginalization.
• Post-secondary education and/or a combination of education, work experience and lived experience will be considered.
• Satisfactory Criminal Record Check with Vulnerable Sector Search, a clear Child Abuse Registry check with acceptable Prior Contact checks and a clear Adult Abuse Registry check, all done within the last 3 months.
• Emergency First Aid and CPR Level C, ASIST Certificate (Applied Suicide Intervention Skills Training), Crisis De-escalation Training or willingness to obtain.
• Valid drivers license and use of personal vehicle is a requirement for this position**

SALARY RANGE

$53,175.01 - $74,651.25

HOURS OF WORK

Overnight rotations

80 hours bi-weekly 2300 - 0700 Tuesday to Saturday

Application deadline: Open until filled

Accommodations are available for applicants with disabilities upon request. If you are contacted by The Link regarding a job opportunity, please know that you are welcome to request accommodations at any point in the process. All information received regarding accommodations will be kept confidential.

The Link is an equal opportunity employer, Indigenous people, women, visible minorities, and persons with disabilities are encouraged to apply. The Link is committed to developing and retaining a diverse workforce. We thank all applicants for their interest, but only those selected for an interview will be contacted.