Credit Transfer and Pathways Specialist

Njoyn; Oakville; Hybrid; CAD 75,000 - 87,000; Full time

Job summary

Sheridan College is seeking a Credit Transfer and PLAR Specialist to advise students on advanced standing and coordinate transfer processes. The role sits within the Office of the Registrar and requires strong collaboration with faculty and staff to ensure policy consistency and efficient workflows.

The incumbent will work to optimize SIS-based credit transfer and PLAR workflows, develop resources, and support training initiatives while maintaining excellent service standards for students and

Qualifications

• 3-year degree or diploma in Business, Office Administration or related field.
• Minimum of 3 years of proven experience managing and maintaining data management systems.
• Strong knowledge of education structures and registration functions in a post-secondary institution.
• Ability to prepare and coordinate procedures, processes and training materials.

Responsibilities

• Provide Credit Transfer and PLAR advising and coordinate processes across departments.
• Create operational efficiencies in recording and processing credit transfer on student records in the SIS.
• Collaborate with academic advisors and staff to maintain policy alignment and update training materials.
• Develop procedures, tools, presentations and training resources for advanced standing, credit transfer and PLAR.

Skills

PeopleSoft

Data management

Customer service

Communication

Presentation skills

Education

3-year degree or diploma in Business, Office Administration or related field

Tools

SIS/registrarial systems (PeopleSoft)

Job description

Preference will be given to qualified employees, as defined in the Full-Time Support Staff Collective Agreement. Should a suitable candidate not be found, external candidates will be considered.

Reporting to the Manager, Academic Pathways and Partnerships, the Credit Transfer and Pathways Specialist, provides advising and operational support for Sheridan's credit transfer, academic pathways, and Prior Learning Assessment and Recognition (PLAR) services. The role fosters a strong service culture and serves as a key liaison between the Office of the Registrar (OTR) and academic departments to ensure consistent communication and smooth navigation of advanced standing and PLAr processes.

The incumbent supports students by facilitating advanced standing, credit transfer, and PLAR, ensuring clear guidance, timely decisions, and consistent support throughout their applications. The role leads the implementation, coordination, and monitoring of all related activities - including block transfer initiatives - maintains efficient workflows, and collaborates with faculty and staff to ensure consistent policy application and the development and updating of training and resource materials.
The incumbent evaluates technical and business needs within the OTR to ensure the PeopleSoft Student Information System (SIS) effectively supports advanced standing and PLAR workflows. The incumbent works with OTR teams and academic departments to assess project scope and recommend process improvements that enhance the student experience and strengthen operational efficiency.

What You'll Be Doing

• Credit Transfer and PLAR Advising; facilitating and coordinating the Credit Transfer and the Prior Learning and Assessment and Recognition (PLAR) process that includes:
  • Supporting the processes that enables students the ability to determine what previous learning and/or experiential learning credits may apply to their program of study, streamlining both the credit transfer and PLAR application process;
  • Creating operational efficiencies in the recording and processing of credit transfer on student records ensuring accuracy consistency and timely updates within the Student Information System (SIS);
  • Working with academic advisors, program coordinators, and subject matter experts to validate, update and maintain the credit transfer, pathway and PLAR database ensuring alignment with policy and curriculum standards;
  • Preparing procedures, documents, tools, presentations and training sessions and materials to support the advanced standing, credit transfer and PLAR process;
• Analysis: reviewing and confirming business processes with key stakeholders;
  • Researching and learning new functionality before applying it in the upgraded SIS;
  • Analyzing the SIS scripts to determine the technical population definitions and to design testing scenarios;
  • Verifying and validating all the related SIS requirements, including the system security;
  • Testing, assessing and resolving the testing anomalies;
  • Collaborating with IT and interacts with end users to determine root problems;
  • Training and providing support to end users;
• Participating in Credit Transfer and Pathway projects and testing;
  • Participating in feasibility studies to explore the suitability of a new business process and system functionality;
  • Reviewing business analysis of stakeholder needs for proposed projects and evaluating feasibility studies to address identified business problems, assessing potential solutions and providing recommendations for manager approval;
• Researching, evaluating, planning and recommending Credit Transfer business solutions for manager approval;
• Supporting and advising on Ministry and Sheridan Initiatives;
• Performing related duties as assigned.

About You

You have the skills and knowledge to work with an increasingly diverse student and staff population as well as a proven commitment to anti-oppression, equity, and inclusion.
You demonstrate excellent judgement, initiative and creative problem-solving skills.
You enjoy balancing many different tasks, staying organized and like to develop processes or systems to keep things running smoothly.
You collaborate effectively with students, faculty, support staff, school board partners and internal departments while also taking initiative and working independently.
The successful candidate will also meet the following requirements:

• 3-year degree or diploma in Business, Office Administration or related field;
• Minimum of 3 years of proven experience managing and maintaining the integrity of data management systems;
  • Sound knowledge of education structures and registration functions in a post-secondary institution;
  • Proven ability to prepare and coordinate procedures /processes and training materials;
  • Partner communication and client service/advising; excellent customer service, communication, teamwork and advising skills in a government or post-secondary setting;
• Strong PeopleSoft, registrarial functions and systems requirement/IT experience is required;
• Demonstrated presentation skills preferred.

Who We Are

Every member of the Sheridan community is passionate about the transformational role we play in people's lives. Our strategic plan, Sheridan 2027: Forging the Future (https://www.sheridancollege.ca/sheridan2027), charts a path towards a new ground-breaking model of higher education that reshapes post-secondary education and better prepares students for the future. We are committed to demonstrably advancing equity, diversity, and inclusivity. Diversity is our strength and fuels our commitment to excellence. Across our campuses, we're making meaningful strides towards developing an equitable and inclusive community.

• For more information, visit: Why Work at Sheridan

Other Details

Faculty/Department: Office of the Registrar
Primary Work/Campus Location: Trafalgar (may be assigned activities at any Sheridan campus)
Work Categorization: Hybrid Position | On-site at least 3 days/week
Reference #: J0726-0796
Employee Group: Full-Time Support – Permanent
Type of Vacancy: This is a new position
Payband: I
Hours: 8:30 am to 4:30 pm or 9:00 am to 5:00 pm
Salary: $41.20 - $47.57
Hours/Week: 35
Application Deadline: October 22, 2026

First Nations peoples have lived on this part of Turtle Island for millennia, stewarding the land, the water and all that contributes to life in this territory. Today, the culture and presence of First Nations, Inuit and Metis peoples enrich the lands and people of this territory. Over two centuries ago, the Mississauga people welcomed settlers to this territory, providing sustenance and engaging in trade and commerce. Between 1781 to 1820, eight treaties were signed with the Mississaugas of the Credit First Nation who opened their territory to settlement. Today, Sheridan campuses are located on Treaty 14, also known as the Head of the Lake Purchase of 1806 and Treaty 22 and 23 of 1820. Treaty history is foundational, and it is our collective responsibility to honour the land, as we honour and respect those who have gone before us, those who are here and those who have yet to come. We are grateful for the opportunity to be learning, working and thriving on this land, and we commit to learn the truth and be active in the process of reconciliation. Sheridan values the diverse and intersectional identities of its students, faculty, and staff. Sheridan regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. Sheridan seeks applicants who embrace our values of equity, anti-racism, and inclusion. As such, we encourage applications from qualified candidates who have been historically disadvantaged and marginalized, including those who identify as First Nations, Métis and/or Inuit/Inuk, Black, members of racialized communities, persons with disabilities, women and/or 2SLGBTQ+.

Sheridan will provide job applicants with accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. To request accommodation, please contact Human Resources.

You may be asked to provide copies of your educational credentials at the time of interview. Upon hire, we require official confirmation of educational credentials and Canadian equivalency assessments, if applicable.