Credit Supervisor

Sonepar Canada, Inc.; Surrey; On-site; CAD 75,000 - 100,000; Full time

Benefits offered by this job

Flexible benefits program

Medical, Dental, Vision

RRSP matching

Employee Assistance Program

Tuition Reimbursement

Employee Discounts

Life Insurance

Disability insurance

Job summary

Sonepar Canada, Inc. in Surrey (Gescan) is seeking a Credit Supervisor to manage the Accounts Receivable portfolio, evaluate credit risk, and oversee collections.

You will work closely with customers, sales teams, and credit colleagues from our Surrey head office to uphold credit policy and optimize cash flow. The role requires strong decision-making, relationship-building, and experience in credit functions.

Qualifications

• Bachelor's degree in business administration, finance or accounting is an asset.
• Construction credit experience is an asset.
• CCP designation or working towards it.
• Proficient in Microsoft Office and Power BI.
• Good time management skills.
• Excellent customer service and multi-channel communication skills.

Responsibilities

• Perform credit reviews and risk evaluations for potential new and existing accounts while following the Credit Policy.
• Review construction lien and bond rights expiration dates and advise on filings.
• Contact customers about past-due invoices with sales support as needed.
• Manage collection portfolios in Bectran and SX; dispute management.
• Reconcile payments and assist cash applications; identify unapplied payments.
• Escalate when internal collections efforts are no longer effective.
• Prepare reports on A/R status for the Regional Credit Manager.
• Reconcile accounts for unapplied payments; resolve short/over payments and deductions.
• Respond to inquiries from customers, sales, and branches with quick resolutions.
• Mentor credit analysts monthly and assist in target setting.
• Prepare documentation for bad debt write-offs for approval.
• Be the credit liaison for company-wide projects.
• Assist in annual team reviews.
• Other duties as assigned.

Skills

Microsoft Office

Power BI

Customer service

Time management

Communication skills

Bectran

SX

Education

Bachelor's degree in business administration, finance or accounting

CCP certified credit professional designation

Tools

Bectran

SX

Job description

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Sonepar Canada is an independent family-owned company with global market leadership in the business-to-business distribution of electrical, industrial and safety products and related solutions. In Canada, we are represented by 6 locally managed electrical and industrial distributors and have over 100+ locations with coverage in 9 provinces.

We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees.

To explore and learn more about Sonepar opportunities, please visit www.career.sonepar.com

What's In It For You?

• You will be joining a market leader with over 40 years of experience to help you elevate your potential.
• You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.
• A chance to get involved in the forever growing electrical industry.
• We house the largest inventory to better service our customers and deliver on sales commitments.
• An opportunity for career development across many business departments within our organization.

Scope of the Position:

Reporting to the Credit Manager, the Credit Supervisor will manage the Accounts Receivable portfolio for Gescan. Based at Surrey head office, this role focuses on customer experience, credit risk, and collections. Key responsibilities include setting credit limits, conducting credit evaluations, and overseeing collection activities for all account types. The role requires strong decision-making and relationship-building skills, working closely with customers, sales teams, and credit colleagues.

Major Responsibilities:

• Perform credit review and/or risk evaluations for potential new & existing accounts/customers while ensuring that the Credit Policy is followed.
• Review all construction lien and bond rights expiration dates while making recommendations for filing.
• Daily focus on contacting customers regarding past due invoices while working with sales team, as needed, on account holds, over credit limits, etc.
• Collecting and managing collection portfolios in Bectran & SX for A/R and dispute management.
• Reconcile payments from the customer to assist the cash applications group or prove to a customer where a payment was made.
• Determines when internal collections efforts are no longer effective and needs to be escalated.
• Prepares and responds timely to Regional Credit Manager on the status of A/R problems, trends, collections.
• Reconciles accounts to ensure unapplied payments are applied properly.
• Research and facilitates timely resolution of short/over payments and deductions.
• Responds to customer, sales, and branch inquiries with quick resolve.
• Conducts one on one meetings with credit analysts monthly to review their portfolio and provide advice/support in their collection efforts.
• Assist Credit Manager with monthly target setting.
• Prepare documentation for bad debt write offs and submit to Credit Manager for approval.
• Be the credit liaison for all company wide projects.
• Assist in annual team reviews.
• Other duties as assigned.
  

Required Experience/Education:

• Bachelor's degree in business administration, finance or accounting is an asset.
• Having construction Credit experience is an asset.
• Must have CCP certified credit professional designation or working towards it.
• Proficient in Microsoft Office and Power BI.
• Must demonstrate good time management skills for yourself and your reports.
• Must possess excellent customer service skills with ability and willingness to communicate using multiple methods.
• We offer a competitive salary, plus a full set of benefits, including:
• Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs.
• Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.
• Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
• Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.

Sonepar places the planet and diversity and inclusion at the core of its vision driving our business ethos.

Today, Sonepar is the leading distributor of energy-efficient products, pioneering the energy transition and making sustainability a priority. At Sonepar, we firmly believe that every action is crucial in safeguarding the environment, driving our commitment to a more sustainable future. We have accelerated our own transition to efficient generation and use of electrical energy across our business and champion the innovation of sustainable solutions in the market.

This commitment is tangible in our detailed Global CSR report, to learn more please visit https://www.sonepar.com/en/commitments/sustainability.

Sonepar has been recognized as a Diversity Leader by the Financial Times’ 2024 Diversity Leaders ranking and was awarded GEEIS Certification in 2022. We are proud to be an equal opportunity employer, welcoming submissions from all candidates. We believe in creating a work environment where everyone can feel safe, use their voice, and know that they belong. Diversity and Inclusion (D&I) is a central focus of our global, strategic impact plan. We value diversity and inclusion in the workplace because it allows us to better meet the needs of the communities we serve. It helps us foster greater creativity, breadth of experience, and it’s essential to our success as an organization. All qualified individuals, regardless of race, ethnic or national origin, colour, religion, sex, sexual orientation, age, marital status, neurodiversity, disability status, gender identity, veteran status or any other aspect which makes them unique are encouraged to apply.

For more information about our Inclusion and Diversity initiatives, please visit https://www.sonepar.com/en/commitments/diversity-and-inclusion.

Sonepar is an equal opportunity employer and welcomes submissions from all candidates. Accommodation is available to all applicants upon request. If selected for an interview, please advise the Sonepar representative of your accommodation needs at that time. We will work with all applicants to accommodate their accessibility needs.