Credit Operations Senior Analyst Special Servicing

MQ Referrals Only; Toronto; Remote; CAD 70,000 - 90,000; Full time

Job summary

Join a dynamic Credit Operations team as a Senior Analyst in Special Servicing at a leading company. This role offers a chance to manage credit operations, engage with stakeholders, and contribute to the development of a growing credit program while working flexibly from Toronto or Vancouver.

Benefits

Multiple health insurance options

Flexible vacation time

Retirement savings program with company contribution

Equity in a publicly-traded company

Monthly stipend for remote work

Annual development dollars for growth

Family-forming benefits

Up to 20 weeks of Parental Leave

Qualifications

• 1+ years of experience in credit operations or financial services.
• Experience in regulated environments with tight deadlines.
• Proactive mindset with a passion for process improvement.

Responsibilities

• Manage daily special servicing cases for the credit program.
• Support operations ensuring a seamless customer experience.
• Monitor KPIs and provide insights for decision-making.

Skills

Analytical skills

Problem solving

Communication

Collaboration

Attention to detail

Tools

Salesforce

Job description

Join Marqetas dynamic Credit Operations team as a Senior Analyst Special Servicing and play a pivotal role in shaping the future of our credit operations. This is a fantastic opportunity for a driven individual eager to gain handson credit experience while contributing to the development of Marqetas growing credit program. As a Senior Analyst in Special Servicing you will support all aspects of our customerfacing credit operations. Youll manage a variety of daily credit activities while working closely with crossfunctional teams such as Customer Service Fraud Collections and Product. This role offers a chance to make a tangible impact develop a deep understanding of credit processes and help build and scale Marqetas credit program.

We work Flexible First. This role can be performed remotely anywhere within Toronto or Vancouver Canada. Wed love for you to join us!

The Impact Youll Have

• Responsible for the day to day management of special servicing cases for the credit program including engagement with cross functional stakeholders both internal and external
• Support the daily operations of Marqetas credit servicing function ensuring a seamless customer experience.
• Assist in building and refining credit operational processes policies and tools to support a growing portfolio.
• Monitor key performance indicators (KPIs) and provide insights to inform decisionmaking.

Who You Are

• 1 years of experience in credit operations financial services or a related field.
• Experience supporting back end processes in a highly regulated environment with tight timelines
• Strong analytical organizational and problem solving skills including a sharp attention to detail
• Excellent communication and collaboration skills with the ability to work crossfunctionally.
• A proactive mindset with a passion for building and improving processes.

NiceToHaves

• Experience working in Salesforce
• Experience with Reg Z Reg F and FCRA
• Familiarity with credit fraud and collections

Your Manager

• Gary Albers Director Credit Risk Operations

Typical Process

• Application Submission
• Virtual Onsite consisting of 45 45 min calls

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment whether that be from home or at a company office. To support Flex First we calibrate pay to a competitive value according to working location.

When determining salaries we consider several factors including but not limited to skills prior experience and work location. The newhire base salary range for this position reflected in CAD is :

We also believe in recognizing the contributions of our people. Thats why we award annual bonuses to eligible employees rewarding both individual performance and the success of the entire company.

Along with monetary compensation Marqeta offers

• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publiclytraded company
• Monthly stipend to support our remote work model
• Annual development dollars to support our people growth and development
• Familyforming benefits and up to 20 weeks of Parental Leave

Required Experience :

Senior IC

Key Skills

Financial Statement Preparation,Credit Analysis,Cash Flow Analysis,Math,Banking,Analysis Skills,UCC Law,Underwriting,Financial Analysis,Financial Modeling,Financial Report Interpretation,Word Processing

Employment Type : Full Time

Experience : years

Vacancy : 1

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