Credentialing & Admin Specialist – Edmonton (Onsite)

Russell Tobin; Edmonton; On-site; CAD 42,000 - 60,000; Full time

Benefits offered by this job

Onsite role

Job summary

Russell Tobin is seeking an Administrative Assistant - Intermediate in Edmonton, Alberta. The role supports the Education and Childcare team with client service, credential processing, and records management, ensuring compliance with policies and legislation.

The candidate will handle inquiries, perform data entry in CCIS and ECDS, and assist with documentation, forms, and training of new staff, in a fast-paced onsite setting.

Qualifications

• Proven proofreading and formatting of Word documents.
• Data entry and data processing experience.
• Administrative or clerical experience in a similar role.
• Ability to provide concrete examples of relevant experience in resumes.
• Conflict of interest attestation.

Responsibilities

• Respond to inquiries from educators, child care operators, parents, stakeholders and the public.
• Provide accurate information on certification requirements and upgrading options.
• Manage high call volumes and de-escalate challenging inquiries.
• Review credentials against standards and make certification recommendations.
• Enter and maintain client records in CCIS and ECDS systems.

Education

High school diploma or GED

Job description

Russell Tobin is seeking an Administrative Assistant - Intermediate in Edmonton, Alberta. The role supports the Education and Childcare team with client service, credential processing, and records management, ensuring compliance with policies and legislation.

The candidate will handle inquiries, perform data entry in CCIS and ECDS, and assist with documentation, forms, and training of new staff, in a fast-paced onsite setting.