Creative Lead: Brand & AI-Driven Growth

ScalePad; Vancouver; Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan (ESOP)

RRSP matching

Parental leave programs

Annual professional development budget

Top-of-the-line hardware provided

Hybrid work model and hub locations

Monthly hybrid/remote work stipend

100% employer-paid benefits

Job summary

ScalePad is seeking an experienced Creative Lead to evolve and elevate our brand in the MSP space. You’ll lead the in-house Creative team, drive visual excellence across web, ads, and collateral, and champion an AI-forward approach while coaching designers and collaborating with product design to unify customer experiences.

You’ll oversee strategy, maintain brand standards, and nurture a high-performing team in a remote/hybrid setting with global clients.

Qualifications

• 6+ years of experience in visual design and at least 2 years in a leadership or team management role.
• Deep understanding of brand systems, creative workflows, project briefs, intake, and end-to-end project management processes.
• People-first leader known for building strong teams and nurturing talent across multiple disciplines (graphic design, dev, motion).
• Strong portfolio showcasing experience across digital, web, and brand design.
• A clear point of view on modern design trends, typography, layout, and UX principles.
• Ability to balance craft with strategy; comfortable creating as well as directing.
• Exceptional verbal, written, and presentation skills, modeling this for the team daily.
• Proficient in Adobe Creative Suite, Figma, and other design software, with hands-on use of AI-enabled tools.

Responsibilities

• Lead and evolve ScalePad’s visual identity across the master brand and digital channels.
• Oversee all creative assets: websites, digital ads, sales collateral, ebooks, conference booths, etc.
• Manage a multidisciplinary Creative team of designers, developers, and motion artists.
• Triage and manage intake of creative requests; align priorities and resources.
• Review and approve work for brand standards, accuracy and originality, including AI tool usage guidelines.
• Establish and manage relationships with freelancers, contractors, and external vendors.
• Collaborate with Product Design to unify marketing and product visuals.
• Promote and guide AI adoption to improve speed, quality, and scalability.

Skills

Visual design

Leadership

Brand systems

Project management

UX principles

Communication

Tools

Adobe Creative Suite

Figma

AI tools

Job description

ScalePad is seeking an experienced Creative Lead to evolve and elevate our brand in the MSP space. You’ll lead the in-house Creative team, drive visual excellence across web, ads, and collateral, and champion an AI-forward approach while coaching designers and collaborating with product design to unify customer experiences.

You’ll oversee strategy, maintain brand standards, and nurture a high-performing team in a remote/hybrid setting with global clients.