Creative Account Manager

The Influence Agency; Ontario; Remote; CAD 50,000 - 70,000; Full time

Job summary

Bergougnou Productions seeks a Creative Account Manager to oversee project timelines, client communications, and coordinate work among subcontractors. The ideal candidate excels in managing multiple creative projects with attention to detail and effective communication skills, contributing significantly to the production process. This position offers a competitive base salary, flexible remote work, and a supportive company culture focused on well-being and professional growth.

Benefits

Paid vacation and sick days

Dental & health benefits

Remote work environment

Qualifications

• Experience managing creative assets and client deliverables.
• Ability to build and maintain project schedules.
• Experience leading client communications throughout production.

Responsibilities

• Oversee project timelines and deliverables.
• Act as main contact for clients during production.
• Coordinate with subcontractors and keep team aligned.

Skills

Project coordination

Client communication

Detail-oriented

Education

2-4 years in project coordination or account management

Experience in video production or creative agencies

Tools

Clockify

Notion

Google Workspace

Adobe Creative Suite

Job description

Creative Account Manager

Bergougnou Productions, a high-performing post-production agency, is looking for a detail-oriented and personable Creative Account Manager to oversee project timelines, client communications, file management, and subcontractor coordination.

This is a unique opportunity for someone who thrives in organizing multi-faceted creative projects, understands all the small but critical details that go into making a final creative piece polished, on-brand, and client-ready, and can confidently act as the central hub between clients, editors, and the company’s founder. Candidates with a background in post-production or creative agency environments will feel right at home.

About The Company

Bergougnou Productions is a boutique post-production agency based in Southern Ontario, specializing in video editing and animation. Known for producing high-quality branded content for major brands and top-tier advertising agencies, the team is characterized by a high level of craft, precision, and reliability. Bergougnou Productions is a trusted creative partner for bringing polished, impactful stories to life.

Culture

Bergougnou Productions is deeply committed to work-life balance. Founder Marissa Bergougnou has built the company around a respectful, collaborative culture where people are supported, not stretched thin. Time is respected and ideal candidates will thrive in a team that values professionalism without ego, efficiency without burnout, and strong communication without micromanagement.

About You

Team Member Traits

• Exceptionally organized and detail-oriented
• Confident, clear, and warm communicator
• Meticulous with emails, meeting notes, and timelines
• Friendly and client-facing, but firm and dependable
• Positive attitude, solution-oriented mindset
• Able to juggle multiple moving pieces with calm efficiency

Abilities & Skills

• Project coordination across multiple timelines
• Managing creative assets, file transfers, and client deliverables
• Building and maintaining workback schedules
• Tracking time and resources (Clockify or similar tools)
• Leading client communication across revisions, approvals, and feedback cycles
• Coordinating with subcontractors (editors, motion designers, etc.)
• Notetaking and actioning from meetings (team, client, subcontractor)
• Comfortable using tools like Notion or Google Workspace

Experience

• 2–4 years in a project coordination, account management, or creative production role
• Experience in video production, post-production, or creative agencies preferred
• Experience managing client relationships and deliverables from briefing to final delivery

Excellent to Have

• Familiarity with Adobe Creative Suite (especially Premiere Pro, After Effects) to check files when wrapping projects
• Background in branded content, advertising, or digital media
• Understanding of file formats, video workflows, and typical production pipelines

About the Role

This role is central to the smooth operation of the agency. The Creative Account Manager will be the go-to person keeping everyone aligned and projects on track—communicating clearly between clients, creatives, and contractors, while freeing up the founder to focus on creative quality control and business development.

Project Management

• Oversee big-picture project timelines and deliverables.
• Create, maintain and update workback schedules, check in on project statuses, and flag potential delays or bottlenecks early.
• Ensure that each contributor to the project has the information, resources and details they need to succeed.

Client Communication

• Act as the main point of contact for clients throughout the production lifecycle.
• Gather and relay feedback, communicate revisions, and ensure expectations are clear and realistic.
• Assist in the creation of project estimates and handle conversations around project scope and production capabilities.

Internal Coordination

• Coordinate subcontractors and editors, relaying creative briefs and client feedback.
• Ensure all files are organized, ingested, and delivered properly.
• Take detailed notes during meetings to keep the team aligned.

Compensation

• Competitive base salary, with paid overtime — so you're never working beyond regular hours without compensation
• Paid vacation and sick days
• Remote work environment with the flexibility to work from wherever you're most comfortable and productive
• Dental & health benefits
• A respectful, balanced culture that prioritizes employee well-being and sustainable workloads
• Opportunities for growth and increased responsibility as the agency continues to evolve

Ad Culture is partnering with Bergougnou Productions in their recruitment efforts. All candidates will be carefully reviewed by our team, and only those selected for an interview will be contacted. We appreciate your interest in joining the Bergougnou team and look forward to reviewing your application!