Courier Team Lead

FedEx Group; Saint-Augustin; On-site; CAD 42,000 - 52,000; Full time

Job summary

FedEx Group au Québec recherche une personne pour une affectation temporaire d'une durée maximale de 12 mois. Vous assistez la direction en supervisant le tri, la livraison et le ramassage quotidiens, ainsi que les opérations et vols d’apport du domicile à domicile le cas échéant.

Vous dirigerez le secteur en appliquant les meilleures pratiques et en assurant une exploitation efficace, tout en servant de mentor aux employés horaires et en montrant un leadership exemplaire, notamment en matière

Qualifications

• Diplôme d’études secondaires ou l’équivalent.
• Un (1) an d’expérience actuelle en tant que messager.
• Voie de développement personnel d’Excel.
• Permis de conduire en règle et bon dossier de conduite.
• Réussir toutes les formations de base et formations périodiques (DG).
• Bonne communication et leadership sur le terrain.

Responsibilities

• Aider la direction à superviser le tri, la livraison et le ramassage quotidiens.
• Superviser les opérations et vols d’apport de la succursale à domicile le cas échéant.
• Mener le secteur en assurant les meilleures pratiques et l’exploitation efficace.
• Donner l’exemple aux employés horaires en devenant un mentor et en démontrant un comportement exemplaire.

Skills

Driving license

Defensive driving

Communication

Leadership

Problem solving

Training/mentoring

Team player

Conflict resolution

Education

Diplôme d’études secondaires ou l’équivalent

Tools

Excel

Job description

La sélection à ce poste demande une entrevue. Aider la direction à superviser le tri, la livraison et le ramassage quotidiens ainsi que les opérations et vols d’apport de la succursale à domicile (s’il y a lieu). Mener le secteur en assurant les meilleures pratiques et l’exploitation efficace, et donner l’exemple aux employés horaires en devenant un mentor et en démontrant un comportement exemplaire, y compris une forte capacité de communication, de résolution de conflits et de leadership (par les meilleures pratiques) This is an interview position. To assist management in overseeing daily sort, delivery / pickup activities and remote domicile location/feeder Ops (where applicable). Leads the sector as assigned ensuring best practices and effective operations and models the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods)

Position Temporaire d'une durée maximale de 12 mois

Temporary Assignment for Up To 12 months

COMPÉTENCES REQUISES

Exigences scolaires

• Diplôme d’études secondaires ou l’équivalent

Expérience

• Nombre minimum d’années requis pour accéder à ce poste
• Un (1) an d’expérience actuelle en tant que messager

Autres exigences précises en matière d’expérience obligatoire: (souhaitable)

• Voie de développement personnel d’Excel

Exigences techniques

• Solide connaissance des éléments suivants:
• Permis de conduire en règle et bon dossier de conduite.
• Réussir toutes les formations de base et formations périodiques (y compris la certification de spécialiste des matières dangereuses). Doit maintenir l’accréditation par la formation périodique annuelle avant l’expiration.
• Se tenir au courant de la formation pratique et des mises à jour des méthodes de conduite défensive.
• Bien comprendre les services de FedEx, leurs modalités et le fonctionnement général de l’entreprise.
• Pouvoir soulever des charges de 70lb et manœuvrer, à l’aide d’un appareil approprié, des colis pesant jusqu’à 150lb.
• Une certaine connaissance des activités de Federal Express et de la réglementation douanière canadienne constitue un atout.
• Bien maîtriser la communication et les relations humaines avec la capacité de motiver, d’encadrer et de former les employés au travail.
• Capacité d’établir des priorités et de déléguer de manière urgente.

Relations humaines

• Avoir démontré une excellente maîtrise des relations humaines, des relations avec la clientèle et de la communication.
• Bonne maîtrise de l’analyse, de la résolution de problèmes, de l’établissement de priorités et de l’organisation.

Esprit d’équipe

• REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
• Educational Requirements
• High school diploma/equivalent
• Related Experience Requirements
• Minimum number of years required for entry to this job
• One (1) year current Courier experience
• Other specific mandatory experience requirements - (Preferred)
• Personal Development Stream of Excel
• Technical Skill Requirements
• Solid knowledge of the following:
• Must possess a valid drivers licence and have a good driving record.
• Ability to successfully complete all basic and recurrency training (including DG specialist certification). Must maintain accreditation through yearly recurrency training prior to expiration.
• Remains current with training in BP and defensive driver / process updates.
• Good understanding of FedEx products, features of service, general operations.
• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.
• Some knowledge of Federal Express operations and Canadian Customs regulations an asset.
• Solid communications/ interpersonal skills with the ability to motivate/ coach and train employees on the job.
• Ability to prioritize and delegate in a time-sensitive manner.
• Interpersonal Skill Requirements
• Demonstrated excellent interpersonal, customer relations and communication skills.
• Good analytical, problem solving, prioritization and organization skills
• Team player

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Educational Requirements
• High school diploma/equivalent
• Related Experience Requirements
• Minimum number of years required for entry to this job
• One (1) year current Courier experience
• Other specific mandatory experience requirements - (Preferred)
• Personal Development Stream of Excel
• Technical Skill Requirements
• Solid knowledge of the following:
• Must possess a valid drivers licence and have a good driving record.
• Ability to successfully complete all basic and recurrency training (including DG specialist certification). Must maintain accreditation through yearly recurrency training prior to expiration.
• Remains current with training in BP and defensive driver / process updates.
• Good understanding of FedEx products, features of service, general operations.
• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.
• Some knowledge of Federal Express operations and Canadian Customs regulations an asset.
• Solid communications/ interpersonal skills with the ability to motivate/ coach and train employees on the job.
• Ability to prioritize and delegate in a time-sensitive manner.
• Interpersonal Skill Requirements
• Demonstrated excellent interpersonal, customer relations and communication skills.
• Good analytical, problem solving, prioritization and organization skills
• Team player

Preferred Qualifications:

Posted 09/08-09/15

Pay Transparency:

Pay:

Additional Details:

Position Temporaire d'une durée maximale de 12 mois Temporary Assignment for Up To 12 months

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.