Courier Team Lead

Federal Express Corporation; Northwestern Ontario; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company is seeking an individual for an interview position focused on managing daily delivery and pickup operations. The role requires overseeing sort activities, leading teams, and demonstrating strong communication and leadership abilities. Candidates should have a high school diploma, relevant experience in courier services, and a valid driver's license. This is an opportunity to lead and mentor within a dynamic workplace while ensuring effective operations.

Qualifications

• Minimum of 1 year current courier experience is required.
• Must have a valid driver's license (Class 5, G, or 1[AZ]) with two or fewer violations in 24 months.
• Understanding of FedEx operations and Canadian Customs regulations is an asset.

Responsibilities

• Assist management in overseeing daily sort, delivery/pickup activities.
• Lead the sector ensuring best practices and effective operations.
• Model the way for hourly employees by mentoring and demonstrating role model behavior.

Skills

Strong communication

Conflict resolution

Leadership abilities

Customer relations

Problem-solving

Education

High school diploma/equivalent

Tools

Excel

Job description

Description

This is an interview position.

General Summary

To assist management in overseeing daily sort, delivery/pickup activities and remote domicile location/feeder operations (where applicable). Leads the sector as assigned, ensuring best practices and effective operations. Models the way for hourly employees by becoming a mentor and demonstrating role model behavior, including strong communication, conflict resolution, and leadership abilities through Best Practices methods.

Educational Requirements

High school diploma/equivalent

Related Experience Requirements

Minimum of 1 year current courier experience

Technical Skill Requirements

• Valid driver's license with a good driving record
• Ability to complete all basic and recurrency training (including DG specialist certification) and maintain accreditation through yearly recurrency training
• Current training in BP and defensive driving/process updates
• Understanding of FedEx products, service features, and general operations
• Ability to lift 70 lbs and maneuver packages weighing up to 150 lbs with appropriate equipment
• Knowledge of Federal Express operations and Canadian Customs regulations is an asset
• Strong communication and interpersonal skills to motivate, coach, and train employees
• Ability to prioritize and delegate tasks in a time-sensitive manner

Interpersonal Skill Requirements

• Excellent interpersonal, customer relations, and communication skills
• Analytical, problem-solving, prioritization, and organizational skills
• Team player

Grade: 83

Preferred Qualifications

Personal Development in Excel (preferred)

Shift Details

Monday-Friday, 07:00 am - 3:30 pm

Job posted on 6/05/2025, unposted on 6/12/2025 at 3:00 pm local time.

Disclaimer

This job description is general and not exhaustive of all duties, responsibilities, and qualifications. Employees are expected to perform all other duties as assigned, complete mandatory testing and training, operate in a PC Windows environment, and work varying shifts as needed. Bilingual (French and English) is required for residents of Quebec. Candidates must have a valid driver's license (Class 5, G, or 1[AZ]) with two or fewer violations or accidents in the past 24 months. Selection will consider driver abstract, interview performance, and driver assessments.

Employment Equity Statement

FedEx values diversity and fosters inclusive workplaces. We encourage applications from women, persons with disabilities, Indigenous persons, and members of culturally diverse and 2SLGBTQ+ communities. Accommodations are available during the recruitment process upon request.