Courier/Handler

FedEx Group; Quebec; On-site; CAD 22,000 - 30,000; Full time

Job summary

FedEx Canada recherche un opérateur chargé de charger et décharger des avions et des véhicules, de trier et livrer les colis avec efficacité, et de vérifier la conformité des envois selon les règles. Le poste comprend des tâches liées au service à la clientèle et exige bilinguisme français/anglais.

Exigences: diplôme d’études secondaires, permis de conduire valide, 1 an d’expérience en service à la clientèle, capacité à soulever 70 lb et à manipuler des colis jusqu’à 150 lb, et bonne gestion du

Qualifications

• Diplôme d’études secondaires ou équivalent.
• Permis de conduire valide et bon dossier.
• Expérience d’un an en service à la clientèle souhaitée.
• Pouvoir soulever 70 lb et manipuler des colis jusqu’à 150 lb.
• Bilingue (français et anglais) recommandé.
• Bonne gestion du temps et organisation.
• Bonnes compétences relationnelles et de communication.

Responsibilities

• Charger et décharger les avions et les véhicules.
• Ramasser et livrer les colis de manière courtoise et efficace.
• Vérifier les envois pour conformité et service Canada.
• Assurer des fonctions de service à la clientèle complémentaires.
• Travailler avec des horaires variables et sous pression.

Skills

Service à la clientèle

Relations interpersonnelles

Communication

Gestion du temps

Travailler sous pression

Horaires flexibles

Bilingue Fr/Anglais

Education

Diplôme d’études secondaires

Job description

La sélection à ce poste demande une entrevue.

Charger et décharger des avions et des véhicules et ramasser et livrer des colis de façon courtoise et efficace dans le secteur attribué, vérifier chaque envoi pour voir s’il respecte les modalités de service de Federal Express Canada et assumer des fonctions complémentaires de service à la clientèle.

This is an interview position.

To load and unload aircrafts and vehicles, sort packages and provide efficient delivery and pick-up of packages; to check shipments for conformance to Federal Express Canada features of service; to provide related customer service functions.

COMPÉTENCES REQUISES

• Diplôme d’études secondaires ou scolarité équivalente.
• Posséder un permis de conduire valide et un bon dossier de conducteur.
• Un (1) an d’expérience dans le domaine du service à la clientèle
• Pouvoir soulever des charges de 70lb et manoeuvrer, avec l’aide d’un appareil approprié, des colis pesant jusqu’à 150lb.
• Atteindre la note de passage à l’évaluation des conducteurs avant l’embauche.
• Une certaine connaissance des activités de Federal Express Canada et de la réglementation douanière canadienne serait souhaitable.
• Bonnes compétences en relations interpersonnelles et en communication.
• Bonne maîtrise de la gestion du temps et de l’organisation
• Excellentes habiletés pour le service à la clientèle
• Capacité de mener plusieurs tâches de front, de surmonter le stress et de travailler sous haute pression.
• Être prêt à se montrer souple pour travailler avec des horaires variables, de même que pendant les congés si les besoins de l’entreprise le justifient.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• High school diploma/educational equivalent
• Must possess a valid driver’s license and have a good driving record
• One (1) year customer oriented business experience preferred
• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
• Must achieve minimum threshold on mandatory pre-placement driver assessment training
• Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset
• Good interpersonal and communication skills
• Good time management and organizational skills
• Excellent customer service skills
• Ability to multitasking, handle stress and work in a highly pressured environment
• Willing to be flexible and work different schedules and holidays based on business needs

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• High school diploma/educational equivalent
• Must possess a valid driver’s license and have a good driving record
• One (1) year customer oriented business experience preferred
• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
• Must achieve minimum threshold on mandatory pre-placement driver assessment training
• Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset
• Good interpersonal and communication skills
• Good time management and organizational skills
• Excellent customer service skills
• Ability to multitasking, handle stress and work in a highly pressured environment
• Willing to be flexible and work different schedules and holidays based on business needs

Preferred Qualifications:

Doit être disponible lundi au vendredi entre 11h à 19h. Doit être bilingue / Must be bilingual // Permis classe 5 requis / Class 5 driver's license required

Pay Transparency:

Pay:

Additional Details:

Posting dates: 08/14 until 08/21

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.