Courier

FedEx Group; Baie-Comeau; Hybrid; CAD 29,000 - 39,000; Full time

Job summary

FedEx Canada is seeking a Messager to provide courteous pickup and delivery of packages on an assigned route. You will verify shipments comply with FedEx Canada service guidelines and support related customer service tasks.

Candidates should have a high school diploma, a valid driver's license and a good driving record, be able to lift up to 70 lbs and handle packages up to 150 lbs with equipment, and have at least one year of customer service experience. The role requires flexible hours.

Qualifications

• High school diploma or equivalent.
• Valid driver's license with a clean driving record.
• Ability to lift 70 lbs and maneuver packages up to 150 lbs with equipment.
• One year of customer service experience.
• Pass driver assessment prior to employment.
• Some knowledge of FedEx Canada operations and Canadian customs is an asset.
• Strong interpersonal and communication skills.
• Good time management and organization.
• Excellent customer service skills.
• Willingness to work flexible schedules and holidays.

Responsibilities

• Provide courteous and efficient pickup and delivery of packages on an assigned route.
• Verify shipments conform to FedEx Canada service modalities.
• Provide related customer service functions.

Skills

Valid driver's license

Good driving record

Customer service

Bilingual FR/EN

Interpersonal skills

Time management

Organizational skills

Lifting 70 lbs

Move 150 lb packages

Customer-oriented experience

Education

High school diploma or equivalent

Job description

This is an interview position. To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions.

NC001: Messager

La sélection à ce poste demande une entrevue.

Assurer le ramassage et la livraison courtois et efficace des colis sur une route assignée; vérifier que tous les envois sont conformes aux modalités de service de Federal Express Canada; fournir des fonctions de service à la clientèle connexes.

COMPÉTENCES REQUISES

Diplôme d’études secondaires ou scolarité équivalente.

Posséder un permis de conduire valide et un bon dossier de conducteur.

Pouvoir soulever des charges de 70lb et manoeuvrer, avec l’aide d’un appareil approprié, des colis pesant jusqu’à 150lb.

Un (1) an d’expérience dans le domaine du service à la clientèle

Atteindre la note de passage à l’évaluation des conducteurs avant l’embauche.

Une certaine connaissance des activités de Federal Express Canada et de la réglementation douanière canadienne serait souhaitable.

Bonnes compétences en relations interpersonnelles et en communication.

Bonne maîtrise de la gestion du temps et de l’organisation

Excellentes habiletés pour le service à la clientèle

Capacité de mener plusieurs tâches de front, de surmonter le stress et de travailler sous haute pression.

Être prêt à se montrer souple pour travailler avec des horaires variables, de même que pendant les congés si les besoins de l’entreprise le justifient.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent

Must possess a valid driver’s license and have a good driving record

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

One (1) year customer oriented business experience preferred

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset

Good interpersonal and communication skills

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

Willingness to be flexible and work different schedules and holidays based on business needs

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent

Must possess a valid driver’s license and have a good driving record

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

One (1) year customer oriented business experience preferred

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset

Good interpersonal and communication skills

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

Willingness to be flexible and work different schedules and holidays based on business needs

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

Poste à temps plein, rémunéré à 25 $ de l’heure, basé à Sept-Îles.

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.