Courier & Customer Service Specialist (Part-Time)

FedEx Group; Drummondville; On-site; CAD 23,000 - 30,000; Part time

Benefits offered by this job

Part-time schedule

Job summary

FedEx Group in Drummondville is seeking a part‑time warehouse associate to load and unload aircraft and vehicles, sort packages, and provide courteous pickup and delivery of parcels. You will verify shipments for conformance to FedEx Canada service standards and support related customer service tasks.

The role requires a high school diploma or equivalent, a valid driver’s license, and strong interpersonal and organizational skills. Part‑time Monday to Friday with flexible hours may apply.

Qualifications

• High school diploma or equivalent required.
• Must have a valid driver’s license and good driving record.
• 1 year of customer‑facing business experience preferred.
• Ability to lift 70 lbs and handle packages up to 150 lbs with equipment.
• Must achieve minimum threshold on mandatory driver assessment.
• Knowledge of Federal Express Canada operations and Canadian Customs a plus.
• Strong interpersonal and communication skills.
• Good time management and organizational skills.
• Excellent customer service skills.
• Ability to multitask, handle stress and work in a high‑pressure environment.
• Flexible to work different schedules and holidays as needed.

Responsibilities

• Load and unload aircraft and vehicles; sort packages in the assigned area.
• Deliver and pick up packages courteously and efficiently.
• Ensure shipments conform to FedEx Canada service requirements.
• Provide related customer service support.

Skills

High school diploma

Valid driver’s license

Customer service experience

Lift 70 lbs / 150 lbs

Driver assessment

FedEx Canada knowledge

Interpersonal skills

Time management

Customer service skills

Multitasking under pressure

Flexible hours

Education

High school diploma or equivalent

Job description

FedEx Group in Drummondville is seeking a part‑time warehouse associate to load and unload aircraft and vehicles, sort packages, and provide courteous pickup and delivery of parcels. You will verify shipments for conformance to FedEx Canada service standards and support related customer service tasks.

The role requires a high school diploma or equivalent, a valid driver’s license, and strong interpersonal and organizational skills. Part‑time Monday to Friday with flexible hours may apply.