Counter Sales

ICONIX Waterworks; Ottawa; Presencial; CAD 25.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and wellness benefits

Employee incentive/bonus program

Retirement savings plan matching

Employee discount programs

Flexible work arrangements

Paid time off and vacation

Descripción de la vacante

ICONIX Waterworks is seeking a customer-focused professional to provide technical support and services to customers in our Ottawa branch. You will collaborate with Outside Sales to expand existing accounts and generate new ones, educate customers on product benefits, and handle orders, quotations, and related admin tasks.

The role requires at least 1 year in wholesale distribution, strong organizational and communication skills, and the ability to multitask in a fast-paced environment.

Formación

• High School Diploma or equivalent.
• Minimum 1+ years' experience in wholesale distribution.
• Strong ownership, accountability and initiative.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Organizational, communication, and attention to detail skills.
• Comfort with using various technologies and new computer applications.
• Ability to lift and carry up to 25 lbs, and up to 50 lbs occasionally.
• Positive attitude and excellent customer service skills.
• Ability to work in inclement weather and both independently and in a team.

Responsabilidades

• Provides technical support and services to customers.
• Works with Outside Sales team to grow existing customers and create new ones.
• Educates customers about features and benefits of products and services.
• Processes customer orders, including data entry.
• Prepares quotations, bids, and letters.
• Assists in warehouse, shipping/receiving, and other admin duties.
• Supports general sales and marketing initiatives as needed.

Conocimientos

Customer service

Organizational skills

Communication skills

Attention to detail

Initiative

Teamwork

Multitasking

Educación

High School Diploma

Descripción del empleo

About the Role

• Provides technical support and services to customers
• Works with Outside Sales team to grow existing customers and create new ones
• Educates customers about features and benefits of our services and products
• Processes customer orders, including order data entry
• Prepares quotations, bids, and letters
• Assists in the warehouse, shipping and receiving, and other administrative duties
• Assists with general sales and marketing initiatives as required

Here's a Snapshot of How You'll Contribute to Our Team

Whatever your role, you will make a difference here.

• A high-level of service and technical support to customers
• Passion for sales and customer satisfaction
• A consultative approach to recommend products where needed
• Flexibility to help where needed within the branch

Who We're Looking For

• High School Diploma or equivalent
• Minimum 1+ years' experience in wholesale distribution
• A high level of ownership, accountability and initiative
• Had success working in a fast-paced environment; ability to prioritize multiple tasks
• Organizational skills, communication skills and attention to detail
• The skills to use of a variety of technology and new computer applications
• The ability to frequently lift and carry up to 25 lbs and occasionally up to 50 lbs
• A positive attitude and excellent customer service skills
• The ability to work in inclement weather as required
• Ability to work independently and in a team environment
• A strong commitment to health and safety

Why Choose ICONIX?

We know that our people make the difference and we recognize and reward that. From health and wellness benefits to employee recognition programs, discounts, and perks, we've got our employees covered.

• Base Pay: Hourly.Exact compensation may vary based on skills, experience, and location.
• Market Competitive Compensation: We reward high-performance, team work, collaboration, and a continuous improvement mindset.
• Employee Incentive (Bonus) Plan: Our success is built on your success. We recognize employees for outstanding performance and the unique value they bring beyond the day-to-day, through our annual bonus program*.
• Retirement Savings Program: ICONIX will match your contribution dollar-for-dollar to a maximum percentage that is based on your length of service with the company.
• Comprehensive Health and Wellness Benefits: Choose from flexible healthcare coverage designed to support all ages and stages of life.
• Employee Referral Program: Help us continue to grow our team. If your referral proves to be a successful hire, you receive a bonus.
• Learning and Development: Reach your full potential and career aspirations with training and development opportunities.
• Employee Discount Programs: Take advantage of discount programs offered by our corporate partners for items such as computers, mobile phone services, and more.
• Other perks include: Generous vacation/paid time-off allowance, career advancement opportunities, flexible work arrangements, paid time-off to volunteer, work boot reimbursement*, education assistance, stability of a three-generation Canadian-owned family business, family work atmosphere

*For eligible employees.

ICONIX is committed to creating accessible environments for our applicants and employees. If you require accommodation or special assistance at any stage of the application process and employment, please contact us at [e-mail] with your request. Your information will be treated as confidential.

ICONIX. Real People. Real Service. Real Solutions.

ICONIX is Canada's most diverse national waterworks distributor, with footprints across the country. We offer an agile, expert team of trusted, technical problem solvers that provide reliable access to innovative products and services for businesses and communities that depend on essential water and wastewater infrastructure. Learn more about ICONIX Waterworks.

Working at ICONIX Means Being Part of a Greater Organization

ICONIX is proud to be part of the Desch'ênes Group, a family-owned business based out of Montreal, Quebec, consisting of 16 business units and growing. The Desch'ênes Group is consistently ranked among Canada's Best Managed Companies, a true testament to the company's commitment to investing in its people and in delivering the best experience to our customers and partners. Learn more about the Desch'ênes Group.