Counter Sales

ROBINSON; Calgary; On-site; CAD 36,000 - 48,000; Full time

Job summary

ROBINSON in Calgary is seeking a Counter Sales Representative to provide personal service at our locations. You will help customers with product information, pricing, promotions, and delivery options, and you will enter and fulfill orders accurately.

The role emphasizes strong plumbing product knowledge, excellent communication, and a team-oriented, fast-paced work environment. This position requires reliability and a proactive, customer-focused attitude.

Qualifications

• Strong customer service background.
• Solid knowledge of plumbing products.
• Results oriented with strong attention to detail.
• Thrives in a fast-paced environment.
• Self-motivated and enjoys teamwork.
• Excellent communication and interpersonal skills.
• Proficient with general computer programs.

Responsibilities

• Provide information to customers about products, services, pricing, promotions, and delivery.
• Enter orders into the system accurately.
• Fill customer orders promptly and accurately.
• Handle customer complaints courteously and professionally.
• Stock shelves and maintain warehouse aisles.
• Conduct stock checks for customers and other branches.
• Assist in shipping and receiving as required.
• Perform general warehouse duties as required.

Skills

Customer service

Plumbing product knowledge

Attention to detail

Communication skills

Teamwork

Computer literacy

Job description

Our Counter Sales Representative has a direct impact on our customers by providing personal service in our locations.

What you will do:

• Provide information to customers about products, services, pricing, promotions, and delivery
• Enter orders into the system
• Fill customer orders promptly and accurately
• Handle customer complaints in a courteous and professional manner
• Stock shelves and maintain warehouse aisles
• Conduct stock checks for customers and other branches
• Assist in shipping and receiving as required
• General warehouse duties as required

About You:

• You have a strong customer service background
• You have a solid understanding of plumbing products
• You are results oriented with strong attention to detail
• You will thrive in a fast paced environment
• You are self-motivated and enjoying working with others
• You have excellent communication and interpersonal skills
• You are proficient with general computer programs