Counter Sales

ROBINSON; Burnaby; On-site; CAD 42,000 - 60,000; Full time

Job summary

ROBINSON is seeking a Counter Sales Representative to provide personal service in our locations. You will inform customers about products, services, pricing, and delivery, and enter orders into the system.

Responsibilities include filling orders promptly, handling complaints professionally, stocking shelves, and assisting with shipping and receiving as needed. A strong customer service background and plumbing product knowledge are essential.

Qualifications

• Strong customer service background.
• Solid understanding of plumbing products.
• Results oriented with attention to detail.
• Thrives in a fast paced environment.
• Self-motivated and team player.
• Excellent communication and interpersonal skills.
• Proficient with general computer programs.

Responsibilities

• Provide information to customers about products, services, pricing, promotions, and delivery.
• Enter orders into the system.
• Fill customer orders promptly and accurately.
• Handle customer complaints in a courteous and professional manner.
• Stock shelves and maintain warehouse aisles.
• Conduct stock checks for customers and other branches.
• Assist in shipping and receiving as required.
• General warehouse duties as required.

Skills

Customer service

Plumbing product knowledge

Communication skills

Computer literacy

Tools

Point-of-sale systems

Job description

Our Counter Sales Representative has a direct impact on our customers by providing personal service in our locations.

What you will do:

• Provide information to customers about products, services, pricing, promotions, and delivery
• Enter orders into the system
• Fill customer orders promptly and accurately
• Handle customer complaints in a courteous and professional manner
• Stock shelves and maintain warehouse aisles
• Conduct stock checks for customers and other branches
• Assist in shipping and receiving as required
• General warehouse duties as required

About You:

• You have a strong customer service background
• You have a solid understanding of plumbing products
• You are results oriented with strong attention to detail
• You will thrive in a fast paced environment
• You are self-motivated and enjoying working with others
• You have excellent communication and interpersonal skills
• You are proficient with general computer programs