Counter Manager - Scarborough

Brobston Group LLC; Toronto; On-site; CAD 42,000 - 66,000; Full time

Job summary

Brobston Group LLC is seeking a Counter Manager to deliver a luxury one-to-one client experience at the in-store beauty counter. You will drive sales, expand the customer base, and maintain superior client service as part of a permanent, full-time role.

The position emphasizes effective communication, strong in-store business relationships, and achieving sales goals for the Fragrance & Beauty account through personalized consultations and proactive selling.

Qualifications

• Proven selling skills and experience in beauty or luxury retail settings.
• Excellent client service orientation with ability to conduct consultations and foster loyalty.
• Strong communication and relationship-building skills for in-store partnerships.
• Availability for the contracted schedule (30 hours per week).

Responsibilities

• Provide exceptional client service and personalized consultations to build repeat business and loyalty.
• Drive and maximize sales volume for Fragrance & Beauty, meeting planned sales targets.
• Develop and grow the customer base through proactive selling and follow-up.
• Build strong in-store relationships with customers and store partners through effective communication.
• Coordinate with the Territory Manager to align on goals and performance.

Skills

Sales skills

Client service

Communication

Relationship building

Retail experience

Job description

Summary

As Counter Manager you will deliver a luxury one-to-one client experience at the in-store beauty counter, driving sales and customer loyalty through personalized consultations. You will be responsible for achieving sales goals for the Fragrance & Beauty account and expanding the customer base. This permanent, full-time role emphasizes superior client service, effective communication, and strong in-store business relationships.

Responsibilities

• Provide exceptional client service and personalized consultations to build repeat business and loyalty
• Drive and maximize sales volume for Fragrance & Beauty, meeting planned sales targets
• Develop and grow the customer base through proactive selling and follow-up
• Build strong in-store relationships with customers and store partners through effective communication
• Coordinate with the Territory Manager to align on goals and performance

Requirements

• Proven selling skills and experience in beauty or luxury retail settings
• Strong client service orientation with ability to conduct consultations and foster loyalty
• Track record of meeting or exceeding sales goals and growing business
• Excellent communication and relationship-building skills
• Availability for the contracted schedule (30 hours per week)