Corporate Communications Specialist - Change & Engagement

National Bank of Canada; Edmonton; On-site; CAD 70,000 - 90,000; Full time

Job summary

National Bank of Canada is seeking an Intermediate Communications Specialist to support Court Technology Services (CTS) in Edmonton. You will collaborate with the Executive Director, CTS leadership, project teams, and stakeholders to craft messaging that supports organizational change, executive messaging, employee engagement, and strategic initiatives.

The role focuses on developing communication strategies, executive communications, branding, and operational communications, while ensuring

Responsibilities

• Develop executive communications on behalf of the Executive Director, including branch updates, leadership messages, and employee communications.
• Prepare monthly CTS Branch communications based on information provided by the Executive Director and CTS leadership.
• Develop communication strategies and communication plans supporting organizational transformation and technology initiatives.
• Create professional communication products including presentations, executive briefing notes, speaking notes, newsletters, FAQs, infographics, and visual communication materials.
• Develop branding and visual identity for CTS initiatives, ensuring consistency across communication products.
• Translate complex business and technical information into clear, concise, audience-appropriate communications.
• Support organizational change initiatives through employee engagement and change communications.
• Review, edit, and provide quality assurance for communications prepared by project teams and leadership.
• Review existing operational communications, including service outage and maintenance notifications, and recommend improvements to readability, consistency, effectiveness, and customer experience.
• Develop standardized communication templates and guidance for operational and executive communications.
• Collaborate with executives, managers, subject matter experts, and project teams to gather information and prepare communication materials.
• Develop presentations and supporting materials for executive meetings, leadership forums, town halls, and stakeholder engagement sessions.
• Provide communications advice and recommendations to CTS leadership regarding communication approaches and stakeholder messaging.
• Ensure all communication products align with Alberta Courts communication standards, visual identity requirements, and plain language principles.

Job description

National Bank of Canada is seeking an Intermediate Communications Specialist to support Court Technology Services (CTS) in Edmonton. You will collaborate with the Executive Director, CTS leadership, project teams, and stakeholders to craft messaging that supports organizational change, executive messaging, employee engagement, and strategic initiatives.

The role focuses on developing communication strategies, executive communications, branding, and operational communications, while ensuring