Coordinator, Social Media

Bond Brand Loyalty; Toronto; On-site; CAD 30,000 - 42,000; Full time

Job summary

Bond Brand Loyalty seeks a dynamic Coordinator, Social Media to manage day-to-day social content across platforms, including publishing, community management and reporting. The candidate should be digitally savvy, detail-oriented, and adaptable to shifting priorities.

This independent consultant engagement runs through the 2026–2027 season with a base of 26 CAD hourly, requiring frequent on-site work and collaboration with internal teams to maintain brand voice and audience engagement.

Qualifications

• 2–3 years’ experience in social media, digital marketing, or client-focused environments.
• Ability to work onsite frequently, including evenings and weekends.
• Experience supporting social content across multiple platforms with planning, publishing, monitoring and reporting.
• Working knowledge of Instagram, Facebook, X, and other platforms.
• Strong understanding of social trends, formats and audience behaviours.
• Ability to manage content calendars, approvals, timelines and multiple priorities.
• Knowledge of hockey and basketball considered an asset.
• Excellent written and verbal communication, with strong brand voice and attention to detail.
• Adaptable, proactive and collaborative with client-service skills.
• Proficient in MS Word, Excel, PowerPoint and Outlook.

Responsibilities

• Schedule and publish content across all social platforms.
• Upload captions, tags, links, and platform-specific formatting.
• Ensure content is published according to content calendar.
• Monitor comments, messages, and fan interactions; escalate as needed.
• Engage with audience following brand guidelines.
• Track frequently asked questions and audience feedback.
• Pull clips and organize footage; assist with content requests.
• Assist with monthly reporting and data collection; track performance metrics.
• Support on-site content execution at events.
• Email management and ticketing for internal processes.

Skills

Social media

Content scheduling

Brand voice

Community management

Analytics & reporting

On-site coordination

Stakeholder collaboration

Tools

MS Word

MS Excel

PowerPoint

Outlook

Job description

Job Description

At Bond, we build growth and loyalty for some of the world’s most recognized brands. Behind that work is a team of smart, curious people who care deeply about clients, each other, and building something meaningful together.

Job Description

At Bond, we build growth and loyalty for some of the world’s most recognized brands. Behind that work is a team of smart, curious people who care deeply about clients, each other, and building something meaningful together.

This role requires a dynamic and highly organized Coordinator, Social Media, who will support the day-to-day execution of social content across multiple platforms, including publishing, community management, content coordination and performance reporting. The ideal candidate is digitally savvy, detail-oriented and highly adaptable, with a strong understanding of social platforms, brand voice and audience engagement. They bring a proactive, collaborative approach and thrive in a fast-paced environment where priorities and content needs can shift quickly.

Contract Type

This opportunity is structured as an independent consultant engagement, providing contingent resource support throughout the client’s 2026–2027 season.

Compensation

The expected base compensation for this engagement is $26.00 CAD hourly.

Job Requirements

• 2–3 years’ experience in social media, digital marketing, communications or client-focused environments; agency and/or consumer brand experience an asset.
• Ability to work onsite frequently, including evenings and weekends, as required.
• Experience supporting social content and campaigns across multiple platforms, including planning, publishing, monitoring and reporting.
• Working knowledge of Instagram, Facebook, and X, and other social media platforms as required.
• Strong understanding of social platforms, trends, emerging formats and audience behaviours.
• Proven ability to manage content calendars, approvals, timelines and multiple priorities in a fast-paced, changing environment.
• Knowledge of hockey and basketball considered an asset.
• Excellent written and verbal communication skills, with a strong eye for brand voice, tone, accuracy and detail.
• Highly adaptable, proactive and collaborative, with strong client-service skills and the ability to work effectively across internal and external teams.
• Digitally savvy, with experience using social media management and reporting tools and proficiency in Microsoft Word, Excel, PowerPoint and Outlook.

Job Responsibilities

Content Publishing

• Schedule and publish content across all social platforms
• Upload captions, tags, links, and platform-specific formatting
• Ensure content is published according to content calendar

Community Management

• Monitor comments, messages, and fan interactions
• Escalate sensitive issues when necessary
• Engage with audience in accordance with approved brand guidelines
• Track frequently asked questions and audience feedback
• Collect community feedback and social shares

Content Support

• Pull clips and organize footage
• Assist with content requests and asset retrieval

Reporting & Administration

• Assist with monthly reporting and data collection
• Track content performance metrics
• Winner Selection & Ticketing
• Email management

Event & Activation Support

• Capture secondary content at events when required
• Support on-site content execution

Job Benefits

Please note:

This opportunity is structured as an independent consultant engagement, providing contingent resource support throughout the client’s 2026–2027 season.

Compensation:

The expected base compensation for this engagement is $26.00 CAD hourly.

Use of Artificial Intelligence (AI):

Bond uses AI tools during parts of the screening, assessment, and selection process, supporting a fair and efficient hiring process. We welcome applications from all qualified candidates; however, only those selected for an interview will be contacted.