Coordinator, Product Quality Engineering (PPQ)

BRP; Valcourt (ville); On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Annual bonus

Paid time off

Pension plan

Healthcare coverage

Flexible work schedule

Product discounts

Job summary

BRP in Valcourt, Quebec is looking for a Coordinator Product Quality Engineering to improve product quality and serve as a reference for our dealer network across production and engineering sites.

You will analyze customer and dealer issues, coordinate stakeholders to rapid action plans, communicate solutions, and collaborate with Engineering, Supplier Quality Assurance and Operations to reduce warranty costs and improve product quality.

Qualifications

• Requires a bachelor’s degree in mechanical or electrical engineering or a technical specialist in motorized products.
• Fluent in French and English (written and spoken) is essential.
• Strong planning, leadership and problem-solving skills required.

Responsibilities

• Analyze and identify customer and dealer issues regarding our vehicles using various data sources.
• Assess the extent of identified issues using vehicle and dealer network knowledge.
• Coordinate stakeholders to establish rapid action plans and provide solutions for our dealer network.
• Communicate solutions to identified issues clearly to all involved.
• Collaborate with Engineering, Supplier Quality Assurance and Operations to reduce warranty costs and improve product quality.

Skills

Bilingual French and English

Leadership

Planning & prioritization

Analytical skills

Problem solving (Six Sigma)

Stakeholder mobilization

Travel ready

Education

Bachelor's degree in mechanical or electrical engineering or technical specialist in motorized products

Job description

We are looking for a Coordinator Product Quality Engineering who will report to the Manager PPQ. In this role, you will be responsible for improving the quality of your product line for our customers. You will be a reference in our dealer network for our production and engineering sites.

You’ll Have The Opportunity To

• Analyze and identify potential customer and dealer issues and concerns regarding our vehicles using various data sources.
• Assess the extent of any identified potential technical issues using your knowledge of the vehicles and our dealer network.
• Lead by coordinating the various stakeholders' activities to establish a rapid action plan and provide the most appropriate solutions for our dealer network that has a correct approval level.
• Establish how to communicate solutions to identified issues.
• Mobilize and collaborate with the Engineering (Vehicle and Rotax), Supplier Quality Assurance and Operations teams to reduce warranty costs and improve product quality.

YOU’LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES:

• A bachelor's degree in mechanical or electrical engineering or technical specialist in motorized products.
• Experience in a recreational products dealership would be an asset.
• Experience and knowledge in customer service and/or warranty would be an asset.
• Fluency in French and English is essential, both written and spoken.
• Strong team spirit and leadership skills.
• Good influencing and mobilization skills.
• Strong planning, prioritization and monitoring skills to handle multiple projects simultaneously.
• Good analytical and summarizing skills.
• Ability to apply problem-solving methodologies (e.g. six sigma).
• Good knowledge and understanding of all recreational vehicle systems would be an asset.
• Availability to travel occasionally.

ACKNOWLEDGING THE POWER OF DIVERSITY

BRP is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds, profiles, beliefs and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead!

For this reason, we value diversity and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning.

AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN.

Let’s start with a strong foundation — You want it, we have it:

• Annual bonus based on the company’s financial results
• Generous paid time away
• Pension plan
• Collective saving opportunities
• Industry leading healthcare fully paid by BRP

What About Some Feel Good Perks

• Flexible work schedule
• A summer schedule that varies by department and location
• Holiday season shutdown
• Educational resources
• Discount on BRP products

WELCOME TO BRP

We’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 17,000 spirited people, all driven by the deeply held belief that at work, as with life itself, it’s not about the destination: It’s about the journey.

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